Megan Chandler
Caldwell,ID
Summary
Dynamic Freight Coordinator with proven expertise at Leonard's Express in logistics management and carrier negotiation. Adept at optimizing transportation schedules and enhancing customer satisfaction through effective communication and teamwork. Recognized for streamlining workflows and maintaining reliability under pressure, ensuring timely delivery of goods across multiple accounts.
Overview
19
19
years of professional experience
Work History
Freight Coordinator
Leonard's Express
03.2021 - 10.2025
- Coordinated freight schedules to ensure timely delivery of goods.
- Assisted in tracking shipments and updating customers.
- Supported communication with dispatch, customer service, and brokers to resolve transportation issues.
- Collaborated with team members to streamline operational workflows.
- Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
- Learned and utilized logistics software.
- Negotiated freight rates with outside brokers to cover trucks that did not have company loads.
- Ensured that our fleet of 600 trucks had a pre planned reload when they were in the Pacific North West. Rather it be a customer load or an out sourced brokerage load.
Dispatcher
Holman Transportation
07.2008 - 03.2021
- Coordinated daily dispatch operations with my fleet of 65 drivers to ensure timely delivery and service reliability.
- Monitored real-time transportation data to optimize routing efficiency and reduce delays.
- Communicated effectively with drivers and clients to resolve issues and enhance customer satisfaction.
- Implemented process improvements that streamlined workflow and increased operational productivity.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers to ensure compliance with safety regulations and company policies.
- Utilized dispatch software to track shipments and provide accurate updates to clients.
- Trained new dispatchers on procedures, systems, and best practices for effective operations.
- Coordinated shipment schedules to optimize delivery timelines and reduce freight costs with a company fleet of 200 trucks.
- Maintained strong relationships with outside brokers, fostering trust and reliability in transportation partnerships.
Safety Assistant/Brokerage Assistant
Eagle Eye Produce
07.2006 - 07.2008
- Process paper logs by scanning and hand entering information.
- Established communication of log violations with Safety Director and Drivers.
- Assist brokerage with data entry and communication with carriers and company drivers.
Education
High School Diploma -
Caldwell High School
Caldwell, ID05-2002
Skills
- Route planning
- Transportation scheduling
- Shipping regulations
- Logistics management
- Tracking systems
- Carrier negotiation
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking
- Reliability
Timeline
Freight Coordinator
Leonard's Express
03.2021 - 10.2025
Dispatcher
Holman Transportation
07.2008 - 03.2021
Safety Assistant/Brokerage Assistant
Eagle Eye Produce
07.2006 - 07.2008
High School Diploma -
Caldwell High School