Summary
Overview
Work History
Education
Skills
Timeline
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Megan Chavez

San Antonio,United States

Summary

Experienced in conducting investigation into suspicious activities, money laundering, fraud, and other financial crimes

Overview

5
5
years of professional experience

Work History

Case Managent Compliance Analyst

ADP - Insight Global
03.2024 - Current
  • Reviewed monitoring reports related to consumer and client activities such as EDD reports, sanction countries, negative news by researching clients utilizing my tools such as dow jones, salesforce and oracle.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Helped with training programs to handle system, how to determine what to promote to case, clear or request RFI -maintain compliance. I helped train 2 classes during my duration of employment.
  • Developed improvement and corrective action plans to alert analyst to bring operations in line with requirements.
  • Completed over 300 cases every week while multitasking between cases and alerts.

AML Compliance Analyst

JPMorgan Chase & Co.
06.2023 - 01.2024
  • Conducting a scope of review of an account ranging from last 120 days, up to last 12 months.
  • Review variety of cases such as, terroist financing, structuring, romance scams, pattern of funds, branch referrals, credit card fraud, high risk geography, CAR (continuing activity report), suspicious behavior & large re-occurring transactions.
  • Conduct a KYC search to do due diligence on the individual such as demographics.
  • Conduct investigation on alerted individual such as, open source research (google), Lexis Nexis, prior AML/FRAUD history & QNC (negative media news)
  • Conduct a targeted review on the ow of funds such as primary source and use of funds to either mitigate the alerting activity of risk or continue to le a suspicous activity report.
  • Overview the pivot on funds such as currency, eft-wires, ACH transactions, checks, BO- transfers, debit card purchases, & credit card purchases
  • Analyze the risk and ow of funds to complete a diposition and narrative, along with including detailed case notes on the source and use.
  • Submitting RFI to banks to further help in the investigation.

Account Manager

American Express
09.2022 - 04.2023
  • Identify Risk of potential credit bust out accounts.
  • Mitigating loss to American Express by placing accounts in a financial review and requesting documents such as, payroll, bank statments, and additional source of funds to assure client was able to pay back the limit that was given.
  • Conducting a credit review such as, reviewing current open credit card accounts, loans such as credit, home and auto, open credit application for other financial institutions, viewing where the customer stands with AMEX and determining to lower credit spend, remain the same or request further information to continue having accounts active.
  • Handled inbound/outbound calls on accounts and working 1:1 with clients who are in financial review.
  • Conduct review on documents sent, such as reviewing for ficticious payroll checks, bank statements and identification.
  • Reviewing potential spend that could cause risk such as rapid spend to high dollar items such as, electronics, luxury items, gift cards that could be use to sell for exchange of cash value.

Chase fraud specialist

JPMorgan Chase & Co.
12.2019 - 01.2022
  • Investigating debit-card fraud such as false disputes to retail merchants.
  • Tracking and monitoring transactions that appear in change of behavior of spend.
  • Conduct inbound/outbound calls when case is in review to help build a case or mitigate the risk if client did conduct transactions.
  • Create disputes by gathering information from client and merchants such as receipts and documents of the transactions that was either aborted or not conducted to request a return of funds to client or reversing temporary credit that was initiated to the customer while investigation was being conducted.

Education

High School Diploma -

Marshfield High School
Marshfield, Wisconsin

Skills

  • Cognos
  • Microsoft Excel
  • Microsoft Word
  • Powerpoint
  • Mitigating risk in fraud
  • Customer service
  • Strong in organizing and multitasking
  • Excellent in written communication
  • Team building

Timeline

Case Managent Compliance Analyst

ADP - Insight Global
03.2024 - Current

AML Compliance Analyst

JPMorgan Chase & Co.
06.2023 - 01.2024

Account Manager

American Express
09.2022 - 04.2023

Chase fraud specialist

JPMorgan Chase & Co.
12.2019 - 01.2022

High School Diploma -

Marshfield High School

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Megan Chavez