Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Megan Cherry

Front of House Professional
Longmont,CO

Summary

Developed skills in fast-paced bar environment, focusing on training and team leadership. Demonstrated ability to manage operations, create engaging training programs, and improve service quality. Seeking to transition into new field, leveraging transferable skills in leadership, communication, and training development.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Bartender Trainer

Celebrity Lanes
10.2024 - Current
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
  • Ensured consistent quality of service across the establishment by regularly updating and enforcing standard operating procedures.
  • Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.
  • Fostered an inclusive work environment by promoting open dialogue and addressing any workplace conflicts in a timely and effective manner.

Bartender

Full Throttle Distillery
05.2024 - Current
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Increased overall revenue with creative drink promotions and themed events.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.

Server/Bartender

SSP America
07.2023 - 05.2024
  • Demonstrated strong organizational and time management skills to handle guest service efficiently and order taking, cash handling, and food expediting
  • Increased table turnover by 15% through practical service and management
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.

General Manager

Bar Louie
03.2023 - 07.2023
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.

Assistant General Manager (AGM)

Bar Louie
08.2021 - 03.2023
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Handled cash accurately and prepared deposits.

Server

Bar Louie Restaurants
04.2021 - 08.2021
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Bar Louie
10.2020 - 03.2021
  • Provided exceptional guest service, efficiently handled cash and credit card transactions, and mastered opening and closing procedures
  • Contributed to team development by taking on a training role

Assistant Manager

Red Robin
09.2018 - 10.2020
  • Improved operational efficiency by implementing cost-saving strategies and optimizing inventory management
  • Developed and executed comprehensive training programs
  • Consistently exceeded guest expectations by resolving issues promptly and maintaining a clean and safe environment
  • Recognized for outstanding performance as Manager of the Quarter

Shift Supervisor

Red Robin
12.2017 - 09.2018
  • Optimized store operations, managed cash handling, and ensured team compliance with company standards
  • Resolved guest concerns and fostered a positive work environment
  • Recognized as Team Member of the Quarter

Server

Red Robin
03.2015 - 12.2017
  • Delivered exceptional guest service, trained new team members, and efficiently managed opening and closing procedures
  • Proficient in cash handling and POS operations
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Stocker

Meijer
03.2014 - 04.2015

Education

High School Diploma -

Martinsville High School
Martinsville, IN
05.2001 -

Skills

Team Leadership

Certification

TIPS, 06/01/24, 06/01/27

Timeline

Bartender Trainer

Celebrity Lanes
10.2024 - Current

Bartender

Full Throttle Distillery
05.2024 - Current

Server/Bartender

SSP America
07.2023 - 05.2024

General Manager

Bar Louie
03.2023 - 07.2023

Assistant General Manager (AGM)

Bar Louie
08.2021 - 03.2023

Server

Bar Louie Restaurants
04.2021 - 08.2021

Server

Bar Louie
10.2020 - 03.2021

Assistant Manager

Red Robin
09.2018 - 10.2020

Shift Supervisor

Red Robin
12.2017 - 09.2018

Server

Red Robin
03.2015 - 12.2017

Stocker

Meijer
03.2014 - 04.2015

High School Diploma -

Martinsville High School
05.2001 -

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Megan CherryFront of House Professional