Megan Cherry
Front of House Professional
Longmont,CO
Summary
Developed skills in fast-paced bar environment, focusing on training and team leadership. Demonstrated ability to manage operations, create engaging training programs, and improve service quality. Seeking to transition into new field, leveraging transferable skills in leadership, communication, and training development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender Trainer
Celebrity Lanes
10.2024 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Ensured consistent quality of service across the establishment by regularly updating and enforcing standard operating procedures.
- Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.
- Fostered an inclusive work environment by promoting open dialogue and addressing any workplace conflicts in a timely and effective manner.
Bartender
Full Throttle Distillery
05.2024 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Increased overall revenue with creative drink promotions and themed events.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
Server/Bartender
SSP America
07.2023 - 05.2024
- Demonstrated strong organizational and time management skills to handle guest service efficiently and order taking, cash handling, and food expediting
- Increased table turnover by 15% through practical service and management
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
General Manager
Bar Louie
03.2023 - 07.2023
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Assistant General Manager (AGM)
Bar Louie
08.2021 - 03.2023
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Handled cash accurately and prepared deposits.
Server
Bar Louie Restaurants
04.2021 - 08.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Bar Louie
10.2020 - 03.2021
- Provided exceptional guest service, efficiently handled cash and credit card transactions, and mastered opening and closing procedures
- Contributed to team development by taking on a training role
Assistant Manager
Red Robin
09.2018 - 10.2020
- Improved operational efficiency by implementing cost-saving strategies and optimizing inventory management
- Developed and executed comprehensive training programs
- Consistently exceeded guest expectations by resolving issues promptly and maintaining a clean and safe environment
- Recognized for outstanding performance as Manager of the Quarter
Shift Supervisor
Red Robin
12.2017 - 09.2018
- Optimized store operations, managed cash handling, and ensured team compliance with company standards
- Resolved guest concerns and fostered a positive work environment
- Recognized as Team Member of the Quarter
Server
Red Robin
03.2015 - 12.2017
- Delivered exceptional guest service, trained new team members, and efficiently managed opening and closing procedures
- Proficient in cash handling and POS operations
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Stocker
Meijer
03.2014 - 04.2015
Education
High School Diploma -
Martinsville High School
Martinsville, IN 05.2001 -
Skills
Team Leadership
Effective Shift Oversight
Food Service Management
Leadership Strategy Implementation
Staff Coordination
Accurate Cash Handling
Point Of Sale Expertise
Profit And Loss Management
Labor Expense Evaluation
Payroll Management
Effective Time Management
Detail-Oriented Organization
Experienced in Software Utilization
Customer Engagement
Client Relations
Sales Enhancement
Product Merchandising
Candidate Interviewing
Food Service Expertise
Kitchen Staff Oversight
Customer Service
Customer Service in Bartending
Understanding of Wine Varietals
Efficient Food Service Operations
Event Catering
Analytical Problem Solving
Effective Interpersonal Communication
Steadfast Work Ethic
Certification
TIPS, 06/01/24, 06/01/27
Timeline
Bartender Trainer
Celebrity Lanes
10.2024 - Current
Bartender
Full Throttle Distillery
05.2024 - Current
Server/Bartender
SSP America
07.2023 - 05.2024
General Manager
Bar Louie
03.2023 - 07.2023
Assistant General Manager (AGM)
Bar Louie
08.2021 - 03.2023
Server
Bar Louie Restaurants
04.2021 - 08.2021
Server
Bar Louie
10.2020 - 03.2021
Assistant Manager
Red Robin
09.2018 - 10.2020
Shift Supervisor
Red Robin
12.2017 - 09.2018
Server
Red Robin
03.2015 - 12.2017
Stocker
Meijer
03.2014 - 04.2015
High School Diploma -
Martinsville High School
05.2001 -