Experienced with managing comprehensive social work cases, delivering tailored client care and support. Utilizes strong assessment and intervention skills to address client needs effectively. Knowledge of community resources and social services to enhance client outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Work Case Manager - Emergency Department Social Worker
Ascension Via Christi St. Francis Hospital
01.2022 - Current
Offer emotional support and guidance to patients and families experiencing traumatic medical emergencies.
Identify potential barriers to discharge and connect patients with community-based programs.
Develop discharge plans to ensure patients receive the appropriate support needed after discharge.
Educate patients and their families about medication management, follow-up appointments, and other important aspects of their care plan.
Advocate for patients, ensuring their rights are respected and their needs are met.
Assist patients and families navigate complex healthcare systems, insurance coverage, and access to care.
Bridge the gap between the medical team and the social context of the patients' lives to ensure the patient receives comprehensive support and assistance during a time of crisis and recovery.
Social Work Case Manager - Neonatal Intensive Care Unit Social Worker
Ascension Via Christi St. Joseph Hospital
02.2019 - 01.2022
Provided emotional support, guidance and education to families navigating the NICU experience.
Demonstrated knowledge of neonatal medical conditions and proficiency in case management.
Provided crisis intervention and bereavement services to families during challenging times.
Acted as liaison between families and healthcare professionals to ensure that families received the care and support they needed.
Helped families understand their child's medical condition and treatment options.
Connected families with support groups, assessed for mental health challenges and provided coping strategies to help with the emotional and financial challenges of having a critically ill baby.
Developed and implemented family-centered care plans in collaboration with the medical team.
Helped families navigate the healthcare system and access services, such as financial assistance and home health services.
Child Protection Specialist
Department for Children and Families
08.2016 - 02.2019
Provided protective and preventive services for children.
Investigated allegations of abuse and neglect.
Performed risk and safety assessments and developed safety plans.
Completed field visits to investigate allegations.
Interviewed family members and collateral witnesses to assess child safety and well-being.
Assessed the risk of future abuse or neglect of the children.
Provided information about and referrals to community resources for at risk families.
Made appropriate referrals to contracted family preservation services and foster care providers.
Worked with clients, staff, and agency partners to provide efficient and effective service.
Wrote petitions and testified in court.
Education
Master of Social Work -
University of Kansas
05-2016
Bachelor of Arts -
University of Kansas
05-2002
Skills
Child welfare expertise
Guidance in mental health care
Client advocacy
Facilitation of safety planning
Medical social work
Substance abuse education
Certification
Licensed Master Social Worker in Kansas
Languages
Spanish
Professional Working
Timeline
Social Work Case Manager - Emergency Department Social Worker
Ascension Via Christi St. Francis Hospital
01.2022 - Current
Social Work Case Manager - Neonatal Intensive Care Unit Social Worker
Cardiovascular Medical Surgical Registered Nurse at Ascension Via Christi St. Francis HospitalCardiovascular Medical Surgical Registered Nurse at Ascension Via Christi St. Francis Hospital
<ul>
<li>Lead in the creation of the 2025 Middlesex County Homelessness Action Plan, guiding multi-sector strategy across 8 municipalities for the next five years.</li>
<li>Lead case manager for clients facing high-risk housing instability, evictions, and multi-barrier challenges. Navigate complex systems to secure urgent basic needs, emergency funding, and long-term housing solutions.</li>
<li>Maintained current knowledge of relevant laws, regulations pertaining to the field of social work, navigation.</li>
<li>Cultivated partnerships with landlords, legal systems, shelters, healthcare providers, and social agencies, streamlining coordinated access and warm referrals.</li>
<li>Acted as a resource for municipal staff and frontline workers, providing up-to-date knowledge on provincial housing programs and community support pathways.</li>
</ul> at Middlesex County Social Services<ul>
<li>Lead in the creation of the 2025 Middlesex County Homelessness Action Plan, guiding multi-sector strategy across 8 municipalities for the next five years.</li>
<li>Lead case manager for clients facing high-risk housing instability, evictions, and multi-barrier challenges. Navigate complex systems to secure urgent basic needs, emergency funding, and long-term housing solutions.</li>
<li>Maintained current knowledge of relevant laws, regulations pertaining to the field of social work, navigation.</li>
<li>Cultivated partnerships with landlords, legal systems, shelters, healthcare providers, and social agencies, streamlining coordinated access and warm referrals.</li>
<li>Acted as a resource for municipal staff and frontline workers, providing up-to-date knowledge on provincial housing programs and community support pathways.</li>
</ul> at Middlesex County Social Services
Administrative Coordinator for Case Management/Social Work Department at Scripps Mercy HospitalAdministrative Coordinator for Case Management/Social Work Department at Scripps Mercy Hospital