Summary
Overview
Work History
Education
Skills
Timeline
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Megan Cole

Villa Rica,GA

Summary

Dedicated Hospital Corpsman with the United States Navy, skilled in patient care and medical record maintenance. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Trained junior corpsmen in emergency response, ensuring high-quality care and compliance with privacy regulations. Committed to delivering exceptional healthcare support.

Hospitality professional prepared to excel in managing front office functions. Proven ability to enhance guest experiences and streamline administrative tasks. Reliable team collaborator with strong communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Hospital Corpsman

United States Navy, USN
09.2015 - 09.2025
  • Provided direct patient care, administering medications and treatments per established protocols.
  • Assisted medical personnel in diagnostic procedures, ensuring patient comfort and safety.
  • Maintained accurate medical records, documenting patient progress and care interventions.
  • Trained junior corpsmen on emergency response procedures and clinical best practices.
  • Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
  • Managed customer inquiries and resolved issues through effective communication and problem-solving techniques.
  • Developed comprehensive knowledge of product offerings to enhance customer satisfaction and retention.
  • Provided exceptional support to patients regarding healthcare inquiries and insurance coverage options.
  • Resolved complex customer issues through effective problem-solving and conflict resolution techniques.

Education

Associate of Arts -

University of Maryland Global Campus
Hyattsville, MD
08-2022

Skills

  • Patient care
  • Medical record maintenance
  • Privacy compliance
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Problem-solving techniques
  • Quality assurance
  • Scheduling coordination

Timeline

Hospital Corpsman

United States Navy, USN
09.2015 - 09.2025

Associate of Arts -

University of Maryland Global Campus

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