Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEGAN COLLETT

Jonesboro,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level School Nutrition Program Assistant position. Ready to help team achieve their goals.

Overview

15
15
years of professional experience

Work History

Order Processor

InterLogic Group
06.2022 - 06.2023
  • Processed customer orders in line with established policies and procedures.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Generated invoices to properly bill customer orders.
  • Provided regular updates to customers regarding orders to maintain transparency and customer trust.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Recommended merchandise and services that would meet customer needs.
  • Utilized customer service software to accurately enter customer data, process orders and update customer records.
  • Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Informed customers by telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Processed and handled customer complaints, answering questions.

RETAIL WAREHOUSE ASSOCIATE

STITCH FIX
03.2020 - 04.2022


  • Unloaded and moved material to and from storage and production areas.
  • Moved pallets from trucks and around warehouse with pallet jack to stay on top of demanding schedules.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Disposed of damaged or defective items.
  • Stocked designated items on shelves.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Recorded daily activities for team members.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

RECEPTIONIST

PRUITT INS AGENCY INC
04.2016 - 01.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Organized, maintained and updated information in computer databases.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed appointments and meetings.

Server

Atlantic Buffet
04.2012 - 09.2012
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Manager

Express Lane
02.2008 - 08.2009
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

HIGH SCHOOL DIPLOMA -

LITHIA SPRINGS HIGH SCHOOL
05.2004

Skills

  • Team player
  • Career oriented
  • Always willing to learn something new
  • Fast Learner
  • Good on computers (internet, Microsoft)
  • Goal oriented
  • Expense Tracking
  • Operations Management
  • Policy Implementation
  • Performance Management
  • Time Management

Timeline

Order Processor

InterLogic Group
06.2022 - 06.2023

RETAIL WAREHOUSE ASSOCIATE

STITCH FIX
03.2020 - 04.2022

RECEPTIONIST

PRUITT INS AGENCY INC
04.2016 - 01.2020

Server

Atlantic Buffet
04.2012 - 09.2012

Manager

Express Lane
02.2008 - 08.2009

HIGH SCHOOL DIPLOMA -

LITHIA SPRINGS HIGH SCHOOL

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MEGAN COLLETT