Megan Colopy
Park City,KY
Summary
Proven quick learner and customer service expert, I significantly increased donor satisfaction at Biomat USA through efficient pre-donation screenings and effective appointment management. Skilled in data entry and patient records documentation, I excel in high-pressure environments, consistently delivering results by prioritizing tasks and fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Food Runner and Host
Hearth And Hill
01.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Barista
Park City Coffee Roasters
06.2018 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Donor Center Technician
Biomat USA
03.2021 - 12.2021
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Developed strong rapport with donors through genuine engagement, fostering long-term loyalty and increasing repeat donations.
- Reduced wait times for donors by efficiently managing appointment scheduling and walk-in traffic.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT12.2020
Skills
Quick Learner
Strong Work Ethic
Customer Service
Patient confidentiality
Data entry proficiency
Data Entry
Patient Records Documentation
Timeline
Food Runner and Host
Hearth And Hill
01.2024 - Current
Donor Center Technician
Biomat USA
03.2021 - 12.2021
Barista
Park City Coffee Roasters
06.2018 - 07.2023
Bachelor of Science - Psychology
University of Utah
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