Megan Combs
Fort Riley,KS
Summary
Proven leader in customer service and problem resolution, excelling at working as a team and individually. Leveraged communication skills and critical thinking to enhance team productivity and customer satisfaction. Achieved significant improvements in client relations and operational efficiency, demonstrating a strong ability to maintain high standards in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Lead Barista
AAFEES
Fort Johnson, LA
09.2022 - Current
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Established strong client relationships through consistent communication and excellent customer service.
- Provided exceptional customer service by addressing client inquiries promptly.
- Maintained relationships with clients through punctuality and excellent customer service.
- Provided exceptional customer service for ideal experiences.
Restaurant Server
Zipps Bar And Grill
Scottsdale, AZ
07.2015 - 08.2018
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Glendale Community College
Glendale, CASkills
- Customer Service
- Communication Skills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
Timeline
Lead Barista
AAFEES
09.2022 - Current
Restaurant Server
Zipps Bar And Grill
07.2015 - 08.2018
Glendale Community College