Megan Condito
Keansburg,New Jersey
Summary
Medical office professional prepared to excel in front desk role. Possesses valuable experience in patient interactions and administrative tasks, ensuring smooth daily operations. Known for teamwork, adaptability, and delivering high-quality service with focus on patient satisfaction.
Experienced with patient scheduling, record-keeping, and front desk management. Utilizes strong organizational and communication skills to enhance office efficiency. Track record of maintaining calm and welcoming environment in busy medical setting.
Overview
12
12
years of professional experience
Work History
All Star Cheerleading Coach
Jerzey Jewelz Allstar Cheerleading
Edison, NJ
05.2013 - Current
- Promoted a culture of sportsmanship among athletes both on and off the mat during competitions and practices.
- Evaluated individual athlete performances regularly, setting realistic goals for improvement and growth.
- Mentored junior coaches, sharing knowledge and experience to foster their professional growth.
- Increased team bonding and cooperation with regular team-building exercises and activities.
- Conducted tryouts effectively while selecting well-rounded teams that represented diverse skill sets amongst its members.
- Managed practice schedules efficiently, optimizing time management for maximum skill development.
- Assisted with choreography creation, tailoring routines to showcase each athlete''s unique abilities.
- Maintained strong relationships with athletes'' parents, fostering open communication regarding progress and expectations.
Front Desk Coordinator
Velocity Chiropractic & Physical Therapy Center
Red Bank, NJ
03.2021 - 09.2023
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Conducted thorough insurance verification processes to confirm eligibility before treatment or services were provided, reducing claim denials due to inaccurate information on file.
- Trained all staff on front desk procedures and policies.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
- Assisted in training new staff members on front desk procedures and company policies.
Medical Receptionist
Tri Pro Physical Therapy
Edison, NJ
04.2019 - 03.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Front Desk Receptionist
Comprehensive Medical Care
Edison, NJ
09.2018 - 04.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Colonia High School
Colonia, NJ06-2012
Skills
- Patient scheduling
- Appointment management
- Insurance verification
- Patient registration
- Information documentation
- Payment collection
- Office administration
- Documentation
- Intake form processing
- Telephone etiquette
Timeline
Front Desk Coordinator
Velocity Chiropractic & Physical Therapy Center
03.2021 - 09.2023
Medical Receptionist
Tri Pro Physical Therapy
04.2019 - 03.2021
Front Desk Receptionist
Comprehensive Medical Care
09.2018 - 04.2019
All Star Cheerleading Coach
Jerzey Jewelz Allstar Cheerleading
05.2013 - Current
High School Diploma -
Colonia High School