Megan Conte

Managed daily operations and administration for homeowner associations, ensuring compliance with governing documents and applicable laws.

Acted as the primary point of contact for homeowners, vendors, and board members, addressing concerns and resolving issues promptly.

Oversaw financial management, including budgeting, expense tracking, and facilitating timely assessments and collections.

Coordinated property maintenance and capital improvement projects, liaising with contractors to ensure timely and quality completion.

Organized and facilitated board meetings, prepared agendas, and documented meeting minutes for record-keeping and transparency.

Implemented policies and procedures to maintain community standards and enhance property values.

Monitored vendor performance and managed service contracts to ensure cost-effective and high-quality service delivery.

Promoted community engagement and clear communication through newsletters, updates, and resident outreach.

Support Support Advocate

Delivered comprehensive support to customers experiencing device issues, ensuring timely resolutions and high customer satisfaction.

Proactively expedited service processes to meet contracted service leval agreements (SLA's).

Collaborated with internal account managers to ensure the prompt completion of repair processes, enhancing operational efficiency.

Warehouse Operations Specialists

Gained hands-on experience in warehouse operations, including inventory management, order fulfillment, shipping, and receiving.

Identified and resolved operational challenges to maintain efficiency and streamline workflows.

Leveraged advanced technologies to optimize warehouse processes and improve productivity.

Worked collaboratively in a supportive team environment, contributing ideas and fostering growth.

Facilitated service request transactions to ensure customer satisfaction.

Validated receipts, managed put-aways, conducted cycle counts, and addressed inventory discrepancies to maintain accurate inventory control.

Maintained accurate data reporting to support operational tracking and decision-making.

Additional Skills

Proficient in using phones, email, and the Microsoft Office suite to communicate effectively with customers and internal associates, ensuring seamless collaboration and issue resolution.

Receptionist Duties

Served as the first point of contact for clients, candidates, and visitors, providing a welcoming and professional experience.

Managed incoming calls, emails,and inquiries, ensuring prompt and accurate communication.

Scheduled interviews, meetings, and appointments, coordinating with candidates and internal team members.

Maintained office organization, including managing supplies and ensuring a clean, efficient workspace.

Sourcing Responsibilities

Identified and engaged potential candidates through various sourcing platforms, including LinkedIn, job boards, and social media.

Conducted preliminary screenings to assess candidate qualifications, experience, and cultural fit.

Collaborated with talent acquisition specialists to build and maintain a strong pipeline of qualified candidates.

Maintained and updated candidate records in applicant tracking systems (ATS).

Supported recruiters in crafting compelling job postings and outreach messages to attract top talent.