Megan Contilli
South Hamilton,MA
Summary
Proven track record in managing schedules and customs requirements for Import/Export operations, ensuring compliance and efficiency. Experienced in organizing documentation for internal processes, customer needs, and legal filings. Demonstrates strong work ethic and adaptability, excelling in independent roles and quickly acquiring new skills. Exceptional interpersonal skills enhance collaboration and communication across teams.
Overview
23
23
years of professional experience
Work History
Ocean Import Customer Care
Kuehne + Nagel
Wakefield, MA
12.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Verified accuracy of documents such as invoices, packing lists. for compliance with customs regulations.
- Coordinated with clients, vendors, and other third-parties to ensure timely delivery of shipments.
- Monitored and tracked cargo movements from origin to destination using various tracking systems.
Stay at Home Mom
Myself
Boston, MA
04.2013 - Current
- Transported and escorted children to appointments and social outings.
- Handled household chores, including cooking, cleaning, and laundry.
- Completed basic administrative work, and managed household accounts.
- Delivered warm companionship, with conversation, emotional reassurance, and coordination of mentally stimulating activities.
- In charge of setting up, holding meetings, and fundraising for the kids' school.
Real Estate Agent
Century 21
Boston, MA
07.2012 - 01.2013
- Managed real estate transactions from initiation to closing.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Generated lists of properties compatible with buyers' needs and financial resources.
Import/Export Agent
Panalpina
Peabody, MA
03.2008 - 06.2011
- Checked import and export documentation to determine cargo contents.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Estimated freight and postal rates to track shipment costs and weights.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Banking Assistant
Beverly National Bank
Beverly, MA
06.2002 - 11.2003
- Opened new accounts and served existing customers based on individual financial needs.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Maintained filing systems and other daily administrative and clerical support tasks to facilitate loans, deposits and account services.
Education
Bachelor of Science - Marketing
Salem State University
Salem, MA05.2006
Skills
- Filing Skills
- Rate Negotiation
- Account Oversight
- Vendor Relations
- Client Advocacy
- Cargo tracking
- Shipment coordination
- Document verification
- Time management
- Attention to detail
- Relationship building
- Organizational skills
- Collaboration
- Administrative Support
- Proficient in Microsoft Office
Timeline
Ocean Import Customer Care
Kuehne + Nagel
12.2024 - Current
Stay at Home Mom
Myself
04.2013 - Current
Real Estate Agent
Century 21
07.2012 - 01.2013
Import/Export Agent
Panalpina
03.2008 - 06.2011
Banking Assistant
Beverly National Bank
06.2002 - 11.2003
Bachelor of Science - Marketing
Salem State University
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