Summary
Overview
Work History
Education
Skills
Websites
Awards
Career Experience
Timeline
Generic

Megan Cosby

Charlotte,NC

Summary

Dynamic Regional Clinical Outreach Manager with a proven track record at AMFM Healthcare, excelling in stakeholder relationship building and business expansion strategies. Achieved over $8 million in revenue through innovative outreach and community engagement initiatives, while mentoring teams to enhance communication skills and drive impactful results.

Overview

9
9
years of professional experience

Work History

Regional Clinical Outreach Manager

AMFM Healthcare
Charlotte, NC
06.2024 - Current
  • Developed outreach strategies to engage diverse community groups effectively.
  • Coordinated events and programs to promote organizational initiatives and services.
  • Managed social media campaigns to enhance public awareness and engagement.
  • Built partnerships with local organizations to expand outreach efforts.
  • Trained and mentored team members in effective communication techniques.
  • Monitored outreach activities for continuous improvement and effectiveness.
  • Trained members to develop skills, analysis and commitment toward mission.
  • Facilitated weekly meetings to discuss internal operational issues, current events, impacting community and advocacy.
  • Tracked data using spreadsheets to record pledges, phone calls and canvassing.
  • Conducted research on community needs to inform program development.
  • Collaborated with stakeholders to plan and execute community events.

Advanced Treatment Placement Specialist

Acadia Healthcare
Franklin, USA
01.2022 - 06.2024
  • Company Overview: A leading provider of behavioral healthcare services in the US and Puerto Rico, operating over 250 treatment facilities across 40 states.
  • Report to the Director of Business Development, Southeast Region and administer a spending budget of $48,000/year.
  • Represent the organization at national meetings to share eating disorders, mental health, and substance use patient success stories and evangelize the benefits of treatment support in finding quality placement for all levels of care.
  • Triage multiple crisis calls referred from professionals in the industry, clients and families.
  • Follow up with multiple admissions teams to get updates and ensure quality customer service to clients.
  • Employ outside services such as interventionists, sober escort, or standing detox.
  • Provide clients with plans once they discharge, finding after care for all returning to the territory.
  • Delivered over $7 million in revenue in 2022.
  • Captured $8+ million in revenue for 2023, placing clients in over 250 national facilities, by cultivating trust with hospitals, doctors, therapists, intensive outpatient and partial hospitalization program leaders and psychiatry practices through hosting continuing education events, networking, lunch and learn sessions, dinners, and one-on-one meetings.
  • Garnered an increase of admissions passing goal by over 100% each quarter of 2023 through new and maintained relationships with hospitals, psychiatrists, therapists, local IOP and PHP centers, other treatment centers, and practices throughout the territory.
  • Obtained 20% increase in patient inquiries YoY, comprising over 60 new cases.
  • A leading provider of behavioral healthcare services in the US and Puerto Rico, operating over 250 treatment facilities across 40 states.

Southeast Business Development Representative

Willingway
Statesboro, USA
01.2020 - 01.2022
  • Company Overview: An alcohol and drug addiction treatment specialty hospital staffed with medical professionals, offering care from initial detox activities to the extended care phase.
  • Collaborated with executives and four associates to coordinate client admission processes for the North and South Carolina divisions.
  • Traveled regionally to develop new business relationships while maintaining good standing with established accounts.
  • Reported to the Director of Business Development and managed a $24,000 spending budget.
  • Teamed with doctors, psychiatrists, therapists, and other practices in the adult and adolescent substance use field.
  • Achieved 90% or more of admissions goal in 2021.
  • Maintained established relationships and found new accounts.
  • Gleaned a 50%+ customer engagement uptick by hosting monthly coffee and connection sessions, quarterly round table discussions, and facility tours for potential and established accounts.
  • Served as the leading premium VA admissions recruiter on the team.
  • Each admission brought in a guaranteed $2,000/day for this 30-day program.
  • Regular private pay is $616/day.
  • In recognition of outstanding performance, chosen to coach the team on how to navigate VA hospitals during the height of COVID-19.
  • Delivered $4,434,000 into the organization’s coffers.
  • Earned the distinction of being the first to bring VA referrals from out of territory.
  • An alcohol and drug addiction treatment specialty hospital staffed with medical professionals, offering care from initial detox activities to the extended care phase.

Southeast Clinical Sales Coordinator

Newport Academy
, USA
01.2019 - 01.2020
  • Company Overview: A behavioral health center for adolescents and young adults treating anxiety, depression, and co-occurring disorders such as substance abuse, trauma-related issues, and eating disorders.
  • Reported to the VP of business development.
  • Collaborated with clinicians, healthcare providers, psychiatrists, law enforcement and court officials, and residential treatment center leaders on admission and aftercare processes.
  • Launched Charlotte’s first Newport Academy Day Conference.
  • Reaped $3,840,000 in sales by designing individual promotional plans and identifying and cultivating new business opportunities from innovative referral methods.
  • Gained an 80%+ uptick in market awareness by leading proactive outbound communications as the Southeast regional representative, conveying program attributes and upcoming event opportunities at monthly round table events.
  • Bolstered over 50% in professional advancement by conducting monthly continuing education courses.
  • Ranked #1 in sales and admission goal attainment for the Southeast region by originating 5-10 new accounts and over 20 meetings a week, along with multiple phone calls and public events to help recognize the brand.
  • A behavioral health center for adolescents and young adults treating anxiety, depression, and co-occurring disorders such as substance abuse, trauma-related issues, and eating disorders.

Business Development Specialist

Wilmington Treatment Center
Wilmington, USA
01.2017 - 01.2019
  • Company Overview: North Carolina’s premier addiction rehab center & recovery hospital.
  • Served the West North Carolina Region, providing guidance and placement assistance by collaborating with clinicians, hospital stakeholders, program facilitators, and client families.
  • Reported to the Director of Business Development and controlled an $18,000 annual budget.
  • Secured $2,640,000 in sales, doubling admissions goals, by identifying and exploiting an untapped territory.
  • Developed accounts with hospitals in more rural areas ignored by most sales reps.
  • Won back accounts that had a bad experience in the past and continue to cultivate and maintain these relationships, even to this day.
  • Attained a 40% boost in brand recognition by building relationships across the territory, designing and implementing business advancement strategies to grow the region, leading lunch and learn training and community education events, and conducting 40 face-to-face internal and external stakeholder meetings a week.
  • Acquired 40+ new accounts by crafting and launching marketing campaigns, incentivizing referrals, and focusing on building long-term community stakeholder relationships.
  • Fostered 200+ yearly placements, improving communications by assembling content, authoring, and distributing a monthly newsletter.
  • Earned the distinction of achieving the most admissions in the West North Carolina Region ever.
  • North Carolina’s premier addiction rehab center & recovery hospital.

Education

Bachelor of Arts - Communications, Advertising, Art Studio Management

The University of North Florida

Skills

  • Collaborative Leadership
  • Business Expansion Strategies
  • Account Management
  • Marketing Expertise
  • Cross-Functional Team Oversight
  • Sales Acumen
  • Stakeholder Relationship Building
  • Client-Centric Solutions
  • Staff Mentoring & Coaching
  • Networking & Community Engagement
  • Persuasive & Educational Presentations
  • Account Growth Initiatives
  • Analytical Problem Solving
  • Budget Adherence & Oversight
  • Brand Awareness Campaign Execution
  • Product & Service Promotion Techniques
  • Industry Event Representation
  • outreach strategy
  • business development

Awards

  • Acadia Healthcare, Advanced Treatment Specialist for Outstanding Efforts and Achievements Award
  • Acadia Healthcare, National Sales Competition Winner

Career Experience

  • Acadia Healthcare, Franklin, TN, 01/01/22, Present, Advanced Treatment Placement Specialist, Report to the Director of Business Development, Southeast Region and administer a spending budget of $48,000/year., Represent the organization at national meetings to share eating disorders, mental health, and substance use patient success stories and evangelize the benefits of treatment support in finding quality placement for all levels of care., Triage multiple crisis calls referred from professionals in the industry, clients and families., Follow up with multiple admissions teams to get updates and ensure quality customer service to clients., Employ outside services such as interventionists, sober escort, or standing detox., Provide clients with plans once they discharge, finding after care for all returning to the territory., Delivered over $7 million in revenue in 2022., Captured $8+ million in revenue for 2023, placing clients in over 250 national facilities., Garnered an increase of admissions passing goal by over 100% each quarter of 2023., Obtained 20% increase in patient inquiries YoY, comprising over 60 new cases.
  • Willingway, Statesboro, GA, 01/01/20, 12/31/22, Southeast Business Development Representative, Collaborated with executives and four associates to coordinate client admission processes for the North and South Carolina divisions., Traveled regionally to develop new business relationships while maintaining good standing with established accounts., Reported to the Director of Business Development and managed a $24,000 spending budget., Teamed with doctors, psychiatrists, therapists, and other practices in the adult and adolescent substance use field., Achieved 90% or more of admissions goal in 2021., Maintained established relationships and found new accounts., Gleaned a 50%+ customer engagement uptick by hosting monthly coffee and connection sessions, quarterly round table discussions, and facility tours for potential and established accounts., Served as the leading premium VA admissions recruiter on the team., Delivered $4,434,000 into the organization’s coffers.
  • Newport Academy, Various, CA, CT, VA, WA, 01/01/19, 12/31/20, Southeast Clinical Sales Coordinator, Reported to the VP of business development., Collaborated with clinicians, healthcare providers, psychiatrists, law enforcement and court officials, and residential treatment center leaders on admission and aftercare processes., Launched Charlotte’s first Newport Academy Day Conference., Reaped $3,840,000 in sales by designing individual promotional plans and identifying and cultivating new business opportunities., Gained an 80%+ uptick in market awareness by leading proactive outbound communications., Bolstered over 50% in professional advancement by conducting monthly continuing education courses., Ranked #1 in sales and admission goal attainment for the Southeast region.
  • Wilmington Treatment Center, Wilmington, NC, 01/01/17, 12/31/19, Business Development Specialist, Served the West North Carolina Region, providing guidance and placement assistance., Reported to the Director of Business Development and controlled an $18,000 annual budget., Secured $2,640,000 in sales, doubling admissions goals., Developed accounts with hospitals in more rural areas ignored by most sales reps., Attained a 40% boost in brand recognition by building relationships across the territory., Acquired 40+ new accounts by crafting and launching marketing campaigns., Fostered 200+ yearly placements, improving communications by assembling content.

Timeline

Regional Clinical Outreach Manager

AMFM Healthcare
06.2024 - Current

Advanced Treatment Placement Specialist

Acadia Healthcare
01.2022 - 06.2024

Southeast Business Development Representative

Willingway
01.2020 - 01.2022

Southeast Clinical Sales Coordinator

Newport Academy
01.2019 - 01.2020

Business Development Specialist

Wilmington Treatment Center
01.2017 - 01.2019

Bachelor of Arts - Communications, Advertising, Art Studio Management

The University of North Florida