Megan Crandall
Chapin,SC
Summary
Dynamic and engaging, I leveraged my public speaking and leadership skills at Crooked Creek Park, enhancing camper safety and fostering a collaborative environment. Excelled in customer service at Smoothie King, significantly boosting satisfaction. Proven ability in relationship building and effective communication, I drive positive outcomes and team efficiency.
Outside of work, it's always been my dream to work in healthcare. Throughout highschool, I took anatomy and many sports medicine classes, and it really sparked my interest and passion for healthcare. While taking these classes, I have received my Physical Therapy Aide certification, BLS certification, CPR certification, and Certified Clinical Medical Assistant certification.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Afternoon Safari Counselor
Crooked Creek Park
04.2024 - Current
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
- Implemented rules and regulations to enforce discipline and compliance.
- Supported campers' personal growth by providing consistent emotional and social support.
Crew Member
Smoothie King
08.2022 - Current
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
Education
Associate Degree - Radiologic Technology
Midlands Technical College
West Columbia, SCHigh School Diploma -
Spring Hill High School
Chapin, SC05.2024
Skills
- Public speaking ability
- Empathy Development
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Self-discipline
- Leadership Qualities
- Positive Engagement
Certification
- OSHA Certified
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Physical Therapy Aide Certification (PTAC) - American Physical Therapy Association.
Timeline
Afternoon Safari Counselor
Crooked Creek Park
04.2024 - Current
Crew Member
Smoothie King
08.2022 - Current
- OSHA Certified
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Physical Therapy Aide Certification (PTAC) - American Physical Therapy Association.
Associate Degree - Radiologic Technology
Midlands Technical College
High School Diploma -
Spring Hill High School
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