Megan Crawford
Talbott ,TN
Summary
Results-driven Operations Technician with expertise in machine operation and preventive maintenance. Proven track record of enhancing workplace safety and streamlining processes to exceed production efficiency standards.
Overview
16
16
years of professional experience
Work History
Operations Technician
Colgate Palmolive Co
Morristown, TN
09.2023 - Current
- Operate machinery and equipment to maintain production efficiency - consistently above company standards
- Monitor production processes to ensure adherence to quality standards.
- Assist with troubleshooting and resolving equipment malfunctions.
- Implement safety protocols, enhancing workplace safety compliance.
- Conducted routine maintenance on equipment, minimizing downtime.
- Trained new employees on operational procedures and safety practices.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
Assistant Manager
Chic-Fil-A @ The Pinnacle
Bristol, TN
02.2019 - 08.2023
- Led training initiatives, enhancing staff performance and operational efficiency.
- Streamlined inventory management processes to reduce waste and improve product availability.
- Implemented customer service protocols that increased satisfaction ratings among patrons.
- Coordinated weekly team meetings to discuss performance metrics and operational goals.
- Troubleshoot equipment to reduce service calls and downtimes
Assistant Office Manager
Aspen Dental
Kingsport, TN
10.2010 - 12.2018
- Managed daily office operations to ensure efficient workflow and high-quality patient care.
- Coordinated appointment scheduling and patient communications to enhance service delivery.
- Assisted in training new staff on office protocols and software systems for improved productivity.
- Implemented inventory management practices to optimize supplies and reduce waste.
Education
High School Diploma -
Franklin High School
LivoniaSkills
- Lockout and tagout procedures
- Machine operation
- 5S principles
- OSHA regulations
- Preventive Maintenance
- Data collection
Timeline
Operations Technician
Colgate Palmolive Co
09.2023 - Current
Assistant Manager
Chic-Fil-A @ The Pinnacle
02.2019 - 08.2023
Assistant Office Manager
Aspen Dental
10.2010 - 12.2018
High School Diploma -
Franklin High School