Megan Crider
Moorhead,MN
Overview
4
4
years of professional experience
Work History
Front Office Associate
Nystrom & Associates
04.2023 - 08.2024
- Greeted patients and visitors upon arrival, offered assistance, and answered any questions they may have
- Maintained office supply stock to prevent running low on any inventory
- Answered high volume phone calls and directed callers to appropriate lines
- Developed and maintained positive relationships with patients
- Completed administrative tasks such as electronic filing, scanning, faxing, mailing, and verifying insurance
- Took patients blood pressure, pulse rate, height, and weight
- Processed and sorted patient documents and records to the correct location in patients chart
- Performed deep cleaning duties of the clinic that included vacuuming, mopping, disinfecting all surface areas, taking out any trash and putting new trash bags in, cleaning provider offices, deep cleaning bathrooms by wiping down mirrors, sinks, toilets, etc.
Online Grocery Associate
Walmart
05.2021 - 07.2022
- Greeted customers to provide a welcoming environment and offered friendly customer service
- Loaded orders into customers vehicles in a neat manner
- Tracked any substitutions in orders and informed customers of changes right away
- Followed orders to the correct items, sizes and quantities to ensure customer satisfaction
- Picked orders in a timely manner so all orders were completed on time
- Kept work areas neat, clean, and organized
- Kept aisles clear and clean to prevent any accidents and to ensure space for customers to pass and shop
- Made sure to pick fresh and undamaged items for customers
Cabin Cleaner
Viking Bay Resort
05.2020 - 06.2021
- Handled equipment, chemicals, and materials properly and with caution
- Mopped and vacuumed floors to remove any residue or stains
- Cleaned and polished glass doors, mirrors, and windows
- Performed deep cleaning duties of the cabins that included: disinfecting all surface areas, taking out any trash and putting new trash bags in, deep cleaning bathrooms by wiping down mirrors, sinks, toilets, showers, etc.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces
- Changed bed linens and collected dirty linens to wash
Education
No Degree - Social Work
Minnesota State University - Moorhead
Moorhead, MNHigh School Diploma -
Parkers Prairie Secondary
Parkers Prairie, MN05.2022
Skills
- Problem-solving
- Positive attitude
- Quick learner
- Adaptability
- Critical thinking
- Reliable
- Telephone etiquette
- Cleanliness and organization
- Ability to multi-task
- Effective time management
- De-escalation skills
- Ability to multi-task
- Good de-escalation skills
- Effective time management
- Ability to multi-task
- Good de-escalation skills
- Effective time management
Additional Information
References
- Austin Fox, 612-751-7363
- Mary Metz, 320-304-3860
Timeline
Front Office Associate
Nystrom & Associates
04.2023 - 08.2024
Online Grocery Associate
Walmart
05.2021 - 07.2022
Cabin Cleaner
Viking Bay Resort
05.2020 - 06.2021
No Degree - Social Work
Minnesota State University - Moorhead
High School Diploma -
Parkers Prairie Secondary