Megan Crowe
Morristown,AZ
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with many years of experience with fast and busy paced environments. Extremely hard-working and will always bring my best to the table. Very personable and have a great bed side manner.
Overview
8
8
years of professional experience
Work History
Package Handler
UPS
03.2023 - Current
- Sort and group packages according to their intended destinations.
- Proved successful working within tight deadlines and fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed safety regulations to maintain safe work environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Pool Lead
Nesco Resource
10.2022 - 03.2023
- Kept athletic and games equipment and facilities organized and maintained.
- Monitored participation in recreational activities to provide assistance to participants.
- Maintained pool and pool chemicals.
- In-charge of Lifeguards.
- Taught and lead classes.
- Maintained facilities.
- Tested and balanced pool water to maintain safe and healthy swimming environment
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment
Cashier
Safeway
01.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Identified and resolved discrepancies and errors in customer accounts.
Lifeguard
Wet N Wild Waterpark
02.2016 - 07.2016
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Scanned main areas to monitor for any safety risks.
- Entered water immediately to pull struggling swimmers to safety.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
Phlebotomist
National Healthcare Association
04.2015 - 04.2015
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Organized daily work based on collection priority.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Education
No Degree - Special Education And General Education
Grand Canyon University
Phoenix, AZ12.2021
No Degree - Clinical Laboratory Science
DeVry University
Phoenix, AZ12.2019
No Degree - Pre-Medicine
Grand Canyon High School
Grand Canyon, AZ08.2019
High School Diploma -
Willow Canyon High School
Surprise, AZ04.2015
Skills
- Performance Goals
- Conflict Resolution
- Stress Management
- Sanitation and Sterilization
- Secure Biohazards
- Hazardous Waste and Disposal
- Patient Support
- Creative Solutions
- Urinalysis Testing
- Specimen Collection
- Blood Sample Collection
- Creative Thinking
- Time Management
- Strategic Methods
Timeline
Package Handler
UPS
03.2023 - Current
Pool Lead
Nesco Resource
10.2022 - 03.2023
Cashier
Safeway
01.2020 - 10.2021
Lifeguard
Wet N Wild Waterpark
02.2016 - 07.2016
Phlebotomist
National Healthcare Association
04.2015 - 04.2015
No Degree - Special Education And General Education
Grand Canyon University
No Degree - Clinical Laboratory Science
DeVry University
No Degree - Pre-Medicine
Grand Canyon High School
High School Diploma -
Willow Canyon High School