Megan Cuevas
Spring Valley,NV
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Knowledgeable in the service industry with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
General Manager
V & E Restaurants
Las Vegas, NV
11.2020 - Current
- Managing multiple restaurants, with sales of over $40 million dollars a year.
- Executing events for large parties/buyouts with multiple moving parts and suppliers.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
General Manager
Monte Carlo/Park MGM Resort & Casino
Las Vegas, NV
05.2016 - 05.2020
- During my time at this hotel, I worked/managed several venues. Brew Pub, Opening team at Diablo's Cantina, Double Barrel, Babette's Steakhouse, Opening Team Money Line/Sports Book and Opening team Best Friend/Celebrity Chef Roy Choi.
- Organized and led training sessions for new staff members in preparation for grand opening.
- Provided ongoing support to new employees, addressing any questions or concerns they had regarding the grand opening process.
- Assessed employee performance during the grand opening process and identified areas needing improvement.
- Evaluated effectiveness of existing processes used in the grand opening and suggested changes as needed.
- Monitored daily operations during the event, ensuring that staff was following established procedures correctly.
- Analyzed feedback from customers attending the grand opening to identify areas needing improvement in future events.
Education
Associate of Science - General Studies
Lorain County Community College
Elyria, OH06-2003
Skills
- 19 years of Union restaurant experience
- Schedule Management
- P&L Management
- Operations Oversight
- Staff Supervision
- Sales of over $40 Million a year
- Customer Relationship Management
- Labor Cost Controls
- Over seeing 200 employees
- Knowledgeable of Union Contract
- Managing multiple restaurants at one time
- 24 hour restaurant experience
- TAM card
- Health card
- Step one certified
Timeline
General Manager
V & E Restaurants
11.2020 - Current
General Manager
Monte Carlo/Park MGM Resort & Casino
05.2016 - 05.2020
Associate of Science - General Studies
Lorain County Community College