Megan Dambrosia
Bennington,NE
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
17
17
years of professional experience
Work History
Primary Ophthalmic Assistant
Midwest Eye Care
06.2008 - 01.2025
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the doctor and clinic.
- Administered eye medications for dilation, treatment and in office procedures.
- Trained new ophthalmic assistants on proper techniques for conducting examinations, resulting in a more efficient clinical staff overall.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information daily.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Supported ophthalmologists during surgical procedures by preparing patients, sterilizing instruments, and passing required tools efficiently.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing patient concerns.
- Ensured accurate patient records by meticulously obtaining and updating electronic health information systems with test results and medical histories.
- Assisted in the diagnosis of ocular conditions by performing various tests such as visual acuity measurements, tonometry readings, and optical coherence tomography scans.
- Streamlined appointment scheduling process, resulting in reduced wait times and improved patient experience.
- Enhanced clinic efficiency by maintaining clean and organized examination rooms, ensuring proper equipment functionality.
- Demonstrated flexibility in adapting to changing schedules or unforeseen circumstances to ensure uninterrupted delivery of high-quality eye care services to patients.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
- Medical coding using CPT codes, ICD-9 and ICD-10
- Promoted positive public relations for the practice through exceptional interpersonal skills when interacting with patients and their families.
- Provided comprehensive support during emergency situations requiring immediate intervention or coordination of care amongst multiple providers within the healthcare facility.
- Continuously updated professional skillset through active participation in continuing education programs related to ophthalmic healthcare and patient care techniques.
- Reviewed surgical plans and patient charts in order to prepare correct paperwork.
- Contributed to a collaborative team environment through effective communication with ophthalmologists, nurses, and other staff members.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Education
Nursing
Northeast Community College
Norfolk, NESurgical Technician
Southeast Community College
Lincoln, NEHigh School Diploma -
Genoa High School
Genoa, NE05.2003
Skills
- Computer Proficiency
- Leadership
- Organizational skills
- Multitasking
- Problem Solving
- Time Management
- Excellent Customer Service
- Patient Care Coordination
- Teamwork and Collaboration
- Analytical skills
- Communication
- Attention to detail
Timeline
Primary Ophthalmic Assistant
Midwest Eye Care
06.2008 - 01.2025
Nursing
Northeast Community College
Surgical Technician
Southeast Community College
High School Diploma -
Genoa High School
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