MEGAN DANVERS
Summary
Analytical professional competent in overseeing workplace functions. Manages large teams and builds trust with direct and indirect business partners. Confident and negotiable individual with strong prioritization and decision-making skills.
Overview
5
5
years of professional experience
Work History
FOH
Dixie Pig BBQ
11.2024 - 01.2025
- Delivered exceptional customer service, ensuring a positive guest experience by greeting and assisting customers.
- Managed customer inquiries, reservations, and complaints in a professional manner.
- Handled cash transactions and operated point-of-sale (POS) systems.
- Coordinated with kitchen and bar staff to ensure timely and accurate service.
- Maintained a clean and welcoming front-of-house environment.
- Trained new employees in customer service protocols and company standards.
Shift Lead
Tijuana Flats
09.2022 - 01.2025
- Maintain employee morale.
- Secure cash drops from the register.
- Completed cash and credit card transactions.
- Enhanced customer satisfaction through prompt and courteous service, remedying concerns immediately.
- Collaborated with other shift leaders to maintain consistent standards and support cohesiveness.
- Resolved any complaints and issues from employees and offer thoughtful solutions to maintain satisfaction.
- Maintained a clean and safe work environment.
- Trained new employees and delegated daily tasks and responsibilities.
Summer Temp Receptionist
Tamarac Elementary
06.2023 - 08.2023
- Multitasked by handling multiple phone lines while assisting walk-ins simultaneously.
- Provided excellent customer service by answering all questions and resolving issues efficiently.
- Created a welcoming environment through consistent upkeep of the front desk.
- Increased office productivity by maintaining inventory of essential supplies and placing orders as needed.
Legal Assistant
Robinson Law & Mediation
06.2020 - 08.2023
- Managed attorney calendars proactively.
- Compiled necessary documentation in advance for Court appearances.
- Create envelopes and labels.
- Maintained a neat area.
- Maintained, created, and updated electronic and paper files for easy access.
- Collected mail.
- Organized and maintained filing cabinets for efficiency in retrieving key information.
- Provided excellent customer services.
Education
Broward College
07-2027
High School -
Piper High School
06.2024
Skills
- (ESP) Entrepreneurship and small business
- (Servsafe) Certified food service worker
- Multitasking and time management
- Phone etiquette
- Attention to detail
- Organizational skills
- Quick learner
- Fast-paced work adaptability
- Communication and interpersonal skills
- Team collaboration
Timeline
FOH
Dixie Pig BBQ
11.2024 - 01.2025
Summer Temp Receptionist
Tamarac Elementary
06.2023 - 08.2023
Shift Lead
Tijuana Flats
09.2022 - 01.2025
Legal Assistant
Robinson Law & Mediation
06.2020 - 08.2023
Broward College
High School -
Piper High School
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