Megan Davis
Lexington,Ky
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front End Cashier
Kroger
01.2018 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
Physical Therapy Technician
KORT
11.2020 - 07.2022
- Assisted with reception duties like scheduling patients and completing follow up call
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
Cashier
Justice
09.2016 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Receptionist
Cruise N Cuts
06.2015 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Science in Occupational Therapy -
Eastern Kentucky University
Richmond, Ky08.2024
Bachelor of Science in Occupational Science -
Eastern Kentucky University
Richmond, Ky05.2022
Skills
- Building Rapport
- Problem Solving
- Strong Work Ethic
- Patience and Empathy
- Quick Learner
- Time Management
- Experience with Epic
- Efficient with documentation
Certification
American Red Cross BLS/AED - Current - expires 08/2024
Fieldwork
- Level 1, Signature Healthcare, Georgetown, Ky, Cody West, OTD, MS, OT/L, CPAM, 09/2022 - 10/2022
- Level 1, McCready Manor, Richmond, Ky, Cody West, OTD, MS, OT/L, CPAM, 01/2023 - 03/2023
- Level 1, Brookside Elementary School, Nicholasville, Ky, Samantha Hegeman, OTR/L, 08/2023 - 10/2023
- Level 2, Cardinal Hill Rehabilitation Hospital, Lexington, Ky, Rebecca Williams, OTR/L, 01/2024 - 03/2024
- Level 2, University of Kentucky Hospital, Lexington, Ky, Jenna Neikirk, OTR/L, 04/2024 - 06/2024
References
- Available upon request
Timeline
Physical Therapy Technician
KORT
11.2020 - 07.2022
Front End Cashier
Kroger
01.2018 - 12.2023
Cashier
Justice
09.2016 - 04.2017
Receptionist
Cruise N Cuts
06.2015 - 08.2015
Master of Science in Occupational Therapy -
Eastern Kentucky University
Bachelor of Science in Occupational Science -
Eastern Kentucky University