Megan Davis
Cash Magic Casino
Port Arthur,TX
17
years of professional experience
Being with Cashmagic casino for 16 months has taught me many great life skills, such as communication, following procedure and protocols understanding customers complaints as well as assisting customers. I am trained to work on the floor as well as the vault. I have great customer service skills and I’m very knowledgeable about the customer needs and wants in the casino atmosphere.
Work History
Vault Supervisor
1 Year 2 Months- Supervised vault operations to ensure accuracy of all casino funds made sure all vault operations was in compliance
- Participated in weekly 2x drops
- Make sure that the vault funds was accurate to paperwork
- Vault was balanced daily made sure that emails were sent on time correctly
- Oversea any issues with the C store, ATM and casino ATM
Vault Helper/ Floor Attendant
1 Year 4 Months- Assisted guests with inquiries and provided exceptional customer service.
- Maintained cleanliness and organization in gaming areas and dining facilities.
- Supported team members in executing daily operational tasks efficiently.
- Ensured compliance with safety protocols and regulations throughout the casino.
Bartender/manager
11 Years 1 Month- Supervised daily bar operations, ensuring efficient workflow and high-quality service.
- Trained staff on cocktail preparation, customer service standards, and safety protocols.
- Implemented inventory control procedures to minimize waste and optimize stock levels.
- Developed seasonal drink menus that enhanced customer experiences and increased sales.
- Resolved customer complaints promptly, fostering a positive atmosphere and repeat business.
- Maintained compliance with health regulations and alcohol service laws to ensure safe operations.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma
Skills
Fast learner
efficient
team player
Great customer service skills
following directions
following procedure and protocol that is set in place for the casino
Timeline
Vault Supervisor
Cash Magic Casino
06.2025 - CurrentRead More
Vault Helper/ Floor Attendant
Cash Magic Casino
01.2025 - 05.2026Read More
Bartender/manager
Lamplighter Lounge
09.2009 - 10.2020Read More
Sam Houston High School
High School Diploma
Read More