MEGAN Davison
Lynn Haven,FL
Summary
Outgoing professional with a background managing employees, addressing complex issues, and administrative tasks in fast-paced environments. Specializes in market rate and affordable housing. Highly visible and friendly assistant manager promoting outstanding talents in customer service, policies and procedures oversight, and facility security measures. Ready for growth and new challenges in vibrant work settings.
Overview
15
15
years of professional experience
Work History
Assistant Community Manager
Royal American Management
11.2023 - Current
- Oversaw daily operations of a 200-unit property, ensuring smooth management and high tenant satisfaction.
- Managed accounts receivable processes, ensuring timely payments and maintaining a delinquency rate of 0.5% or better by implementing proactive collection strategies that improved cash flow and reduced outstanding debts.
- Assisted low-income families in accessing affordable housing through expertise in the LITCH program and eligibility requirements, ensuring timely recertification's and maintaining a renewal retention rate of 80% or higher.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Collaborated with maintenance team to ensure timely completion of service requests and inspected units before and after tenant moves, determining charges or readiness for new tenants, contributing to overall resident satisfaction.
- Maintained accurate billing records resulting in streamlined invoicing processes.
Leasing Manager
Greystar Property Management
06.2023 - 11.2023
- Managed leasing operations for 235 single-family homes, overseeing tenant acquisition, lease agreements, tenant relations, and conducting property tours daily with a weekly closing ratio of 30% or higher.
- Implemented and managed outreach marketing campaigns within the community to promote property features and amenities.
- Increased property occupancy from 70% to 89%, achieving a 95% preleased occupancy rate through strategic marketing.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Mentored new leasing agents, providing guidance on industry best practices, company policies, and procedures, improving overall team performance.
- Regularly prepared and submitted detailed reports on leasing activities, market surveys, closing ratios, and other operational metrics to proactively identify and resolve factors influencing leasing performance.
Team Leader
City Of Lynn Haven
11.2020 - 06.2023
- Successfully performed in a fast-paced and high-stress environment, maintaining composure and productivity while delivering exceptional customer service.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency, including contacting customers with past due accounts to formulate payment plans and discuss restructuring options.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with customers.
- Updated account information to maintain customer records.
- Processed weekly and monthly reports to ensure the company maintained positive cashflow.
- Handled day-to-day customer contact via phones, faxes, and emails.
Leasing Consultant
Arbor Properties
12.2016 - 11.2020
- Successfully leased units for a 280-unit luxury community while supporting sister properties in the area, ensuring high occupancy rates and exceptional customer satisfaction.
- Orchestrated multiple monthly community events, enhancing resident engagement and fostering a supportive living environment.
- Played a pivotal role in overseeing community operations following a natural disaster, collaborating with FEMA to relocate residents, distribute essential supplies, and provide support.
- Managed the make-ready board and coordinated with vendors to ensure a streamlined turnover process within a strict 3-day timeframe.
- Evaluated market trends to strategically adjust advertising efforts for maximum reach among target audiences.
Senior Vault Teller
Tyndall Federal Credit Union
08.2009 - 07.2014
- Started as a Teller, promoted to Senior Teller, and then to Vault Teller, demonstrating a commitment to growth and achieving increasing levels of responsibility.
- Oversaw daily operations of a team of 5 tellers, providing guidance on complex cash handling issues and fostering a collaborative environment focused on problem-solving and shared success.
- Resolved customer issues promptly and professionally, ensuring positive outcomes and maintaining high levels of client satisfaction.
- Conducted audits of teller cash drawers, vaults, ATMs, and managed overdraft reports to ensure strict adherence to internal controls, regulatory standards, and financial accuracy.
- Enhanced branch performance by proactively cross-selling bank products and services, tailored to meet individual customer needs.
Education
Associate of Arts - Social Work
Gulf Coast State College
Panama City06.2025
High School Diploma -
A. Crawford Mosley
Lynn Haven01.2007
Skills
- Expertise in Microsoft Office
- Knowledgeable in Realpage, OneSite, Yardi, and Blue Moon
- Payment Management
- Conflict Handling
- Daily Operations Management
- Customer Service
- Communication
- Adaptability
Timeline
Assistant Community Manager
Royal American Management
11.2023 - Current
Leasing Manager
Greystar Property Management
06.2023 - 11.2023
Team Leader
City Of Lynn Haven
11.2020 - 06.2023
Leasing Consultant
Arbor Properties
12.2016 - 11.2020
Senior Vault Teller
Tyndall Federal Credit Union
08.2009 - 07.2014
Associate of Arts - Social Work
Gulf Coast State College
High School Diploma -
A. Crawford Mosley
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