Microsoft Office
Megan A. DeLorenzo
Front Desk Receptionist
Medina,Ohio
Summary
I am a dedicated, hardworking individual who is looking to make a career change. I wish to begin a new, life-long career as a Front Desk Receptionist. I am a quick, detail-oriented learner who excels at multitasking and organization. I hope to enter this field and establish connections with colleagues I respect and admire, while also learning and growing my knowledge.
Overview
3
3
Languages
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Pharmacy Technician Trainee
Giant Eagle
Medina, OH
11.2020 - Current
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and arrange consultations with pharmacists.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
Independent Contractor
Akron Beacon Journal
Medina, OH
03.2020 - Current
- Responsible for the delivery and verification of over 750+ customers products.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Worked with speed and accuracy to consistently meet production standards.
Disney English Foreign Trainer
Disney English
Chengdu, China
03.2019 - 03.2020
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Immersed students in unfamiliar cultures by devising hands-on activities.
Independent Contractor
Akron Beacon Journal
Medina, OH
06.2017 - 03.2019
- Responsible for the delivery and verification of over 300 customers products
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Worked with speed and accuracy to consistently meet production standards.
Education
Master of Arts - Publishing Media
Oxford Brookes University
Oxford, England 01.2016 - 01.2017
Bachelor of Arts - English Literature
Kent State University
Kent, OH 01.2013 - 06.2016
Skills
Outstanding interpersonal abilities
Software
Social Media
Spreadsheets
Operating Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pharmacy Technician Trainee
Giant Eagle
11.2020 - Current
Independent Contractor
Akron Beacon Journal
03.2020 - Current
Disney English Foreign Trainer
Disney English
03.2019 - 03.2020
Independent Contractor
Akron Beacon Journal
06.2017 - 03.2019
Master of Arts - Publishing Media
Oxford Brookes University
01.2016 - 01.2017
Bachelor of Arts - English Literature
Kent State University
01.2013 - 06.2016
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