Megan Dennis
Somerset,OH
Summary
Dynamic and detail-oriented professional with a proven track record at Perry County Dental Group, excelling in multitasking and customer service. Adept at managing billing processes and maintaining HIPAA compliance, I bring strong organizational skills and a commitment to accuracy, ensuring seamless operations in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Receptionist Administrator
Perry County Dental Group South Zanesville
Zanesville, OH
04.2024 - Current
- Provide front-desk support in a busy dental office, managing patient check-in/check-out, scheduling, and phone communications with professionalism and care.
- Verify insurance eligibility, submit pre-authorizations, and coordinate with third-party billing providers to ensure timely claims processing and reimbursement.
- Accurately handle patient billing, process payments, and assist with financial arrangements, contributing to smooth office operations.
- Maintain organized and HIPAA-compliant patient records by scanning documentation, updating files, and forwarding records to specialists or other providers as needed.
- Monitor and manage patient communication through office texting software, ensuring prompt and clear responses to appointment requests and questions.
- Schedule and lead meetings with billing vendors, and assist in payroll processing.
- Use SoftDent software to manage appointments, insurance details, treatment records, and financial data.
- Recognized for strong multitasking, exceptional organization, and attention to detail in a fast-paced environment.
Medical Records Specialist
OB/GYN Associates of Lancaster, INC
Lancaster, OH
10.2017 - 04.2024
- Maintained electronic medical records for all patients.
- Pulled patients' records and transferred information to appropriate parties.
- Scanned documents into electronic medical records.
- Indexed scanned documents to correct document type.
- Verified that the information in the computer system was up to date and accurate.
- Ensure the release of medical records in a timely manner.
- Experience with working on-site and in remote settings.
Assistant Manager
Shrivers Pharamcy
New Lexington, OH
05.2010 - 10.2017
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock on hand.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
- Recruited and trained new employees to meet job requirements.
- Assisted upper management with reporting sales data.
- Completed administrative duties, including opening and closing reports, and bank deposits.
Education
High School Diploma -
New Lexington High School
New Lexington, OH05-2011
Skills
- Multitasking in high-volume environments
- Strong verbal and written communication
- Excellent organizational skills
- High attention to detail
- Dependable and self-motivated
- Customer service excellence
- Data entry
- HIPAA compliance
- Billing and payment processing
- Payroll processing
Timeline
Receptionist Administrator
Perry County Dental Group South Zanesville
04.2024 - Current
Medical Records Specialist
OB/GYN Associates of Lancaster, INC
10.2017 - 04.2024
Assistant Manager
Shrivers Pharamcy
05.2010 - 10.2017
High School Diploma -
New Lexington High School
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