Megan Deschaine
Bristol,CT
Summary
Area Manager with a proven track record at SUBWAY® Restaurants, excelling in staff management and operations improvements. Achieved high employee retention and transformed underperforming teams into profitable units. Skilled in customer relationship management and process optimization, driving sales growth and enhancing team performance through effective training and leadership.
Knowledgeable with a solid background in managing multiple business locations effectively. Successfully implemented strategies that enhanced operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving skills to drive team performance and meet organizational goals.
Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.
Overview
14
14
years of professional experience
Work History
Area Manager
SUBWAY®Restaurants
09.2011 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored staff members, providing guidance on best practices and professional development creating opportunities for moving up in the company.
- Transformed underperforming stores into productive, profitable stores.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Developed strong relationships with "guests", leading to increased customer satisfaction and repeat business.
- Resolved conflicts promptly to promote positive environment for customers.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Oversaw budget planning, strategy development, community outreach for organization.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Supervised various locations, enforcing high-quality standards of operation.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Implemented systems and procedures to increase sales.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Education
High School Diploma -
Bristol Eastern High School
Bristol, CTSkills
- Goals and performance
- Customer service
- Quality assurance
- Staff scheduling
- Recruitment and hiring
- Territory management
- Customer service
- Training and coaching
- Cost control
- Attention to detail
- Operations improvements
- Policies and procedures
- Very Reliable
- Experience with payroll
- Inventories and deliveries
Timeline
Area Manager
SUBWAY®Restaurants
09.2011 - Current
High School Diploma -
Bristol Eastern High School
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