Megan Desotel
Howard,WI
Summary
Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service in a variety of business settings.
Overview
9
9
years of professional experience
Work History
Sales Administrator
Wolter, Inc
De Pere, WI
08.2023 - Current
- Performed as liaison between company, field sales rep, and manufacturer for motive power products – assisted with sourcing products needed and in problem resolution.
- Processed proposals for pending deals.
- Processed orders for equipment, working with CSG Sales Coordinator.
- Processed orders for peripheral equipment needed to complete order
- Processed billing to customers for equipment orders.
- Processed commissions for sales reps.
- Maintained status info on pending quotations.
- Assisted Credit Department with problem accounts.
- Partnered with sales staff and other internal departments, as well as our vendors to ensure thorough communications are provided on equipment transactions.
Sales and Leasing Consultant
Kolosso Toyota
Appleton, WI
03.2022 - 07.2023
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
BDC Lead
Ivan Gandrud Chevrolet, LLC
Green Bay, WI
09.2020 - 02.2022
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Mazda and Mitsubishi Sales Manager/Finance Manager
Cliff Wall Automotive, LLC
02.2018 - 03.2020
- Provided every customer with professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Managed sales negotiations and financing options
- Gave detailed information regarding operation of standard and optional vehicle features
- Sourced vehicles from other dealer lots and auctions
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks
- Increased dealership's annual Mazda sales by 50% from 2018 to 2019
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Client Relations Manager
Ameriprise Auto & Home Insurance
02.2017 - 02.2018
- Accurately documented, researched and resolved customer service issues.
- Defused volatile customer situations calmly and courteously.
- Trained new personnel regarding company operations, policies and services.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Facilitated inter-departmental communication to effectively provide customer support.
- Collected and logged client feedback about service experience to identify areas for improvement.
Sales Manager
American Eagle Outfitters
10.2014 - 11.2016
- Improved customer service by projecting friendly and knowledgeable attitude
- Trained and mentored new employees
- Completed store opening and closing procedures
- Worked to maintain store appearance standards through appropriately restyling and restocking merchandise as needed
- Monitored security areas during busy periods
- Managed day-to-day operations, including supervision and assignment delegation for 30+ member team
- Motivated team members by delivering positive reinforcement and constructive feedback
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Econometrics and Quantitative Economics
University of Wisconsin - GB
Green Bay, WI06.2024
High School Diploma -
Bay Port High School
Green Bay, WI2015
Skills
- Team Leadership
- Strong Problem Solving Aptitude
- Sales Inventory Planning
- Data Analysis
- Creating Sales Strategies
- Business Development
- Employee Motivation and Guidance
- Term Negotiations
- Financing Options
- Microsoft Office
Timeline
Sales Administrator
Wolter, Inc
08.2023 - Current
Sales and Leasing Consultant
Kolosso Toyota
03.2022 - 07.2023
BDC Lead
Ivan Gandrud Chevrolet, LLC
09.2020 - 02.2022
Mazda and Mitsubishi Sales Manager/Finance Manager
Cliff Wall Automotive, LLC
02.2018 - 03.2020
Client Relations Manager
Ameriprise Auto & Home Insurance
02.2017 - 02.2018
Sales Manager
American Eagle Outfitters
10.2014 - 11.2016
Bachelor of Science - Econometrics and Quantitative Economics
University of Wisconsin - GB
High School Diploma -
Bay Port High School