Megan Desotel
Howard,WI
Summary
Blends academic training in economics and business administration with hands-on experience in sales and operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Known for providing best-in-class customer service in a variety of business settings.
Overview
9
9
years of professional experience
Work History
Sales Administrator
Wolter, Inc
08.2023 - Current
- Performed as liaison between company, field sales rep, and manufacturer for motive power products – assisted with sourcing products needed and in problem resolution.
- Processed proposals for pending deals.
- Processed orders for equipment, working with CSG Sales Coordinator.
- Processed orders for peripheral equipment needed to complete order
- Processed billing to customers for equipment orders.
- Processed commissions for sales reps.
- Maintained status info on pending quotations.
- Assisted Credit Department with problem accounts.
- Partnered with sales staff and other internal departments, as well as our vendors to ensure thorough communications are provided on equipment transactions.
Sales and Leasing Consultant
Kolosso Toyota
03.2022 - 07.2023
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
BDC Lead
Ivan Gandrud Chevrolet, LLC
09.2020 - 02.2022
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Mazda and Mitsubishi Sales Manager/Finance Manager
Cliff Wall Automotive, LLC
02.2018 - 03.2020
- Provided every customer with professional and polite support for sales and service needs
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Managed sales negotiations and financing options
- Gave detailed information regarding operation of standard and optional vehicle features
- Sourced vehicles from other dealer lots and auctions
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks
- Increased dealership's annual Mazda sales by 50% from 2018 to 2019
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Client Relations Manager
Ameriprise Auto & Home Insurance
02.2017 - 02.2018
- Accurately documented, researched and resolved customer service issues.
- Defused volatile customer situations calmly and courteously.
- Trained new personnel regarding company operations, policies and services.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Facilitated inter-departmental communication to effectively provide customer support.
- Collected and logged client feedback about service experience to identify areas for improvement.
Sales Manager
American Eagle Outfitters
10.2014 - 11.2016
- Improved customer service by projecting friendly and knowledgeable attitude
- Trained and mentored new employees
- Completed store opening and closing procedures
- Worked to maintain store appearance standards through appropriately restyling and restocking merchandise as needed
- Monitored security areas during busy periods
- Managed day-to-day operations, including supervision and assignment delegation for 30+ member team
- Motivated team members by delivering positive reinforcement and constructive feedback
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Econometrics and Quantitative Economics
University of Wisconsin - GB
Green Bay, WI06.2024
High School Diploma -
Bay Port High School
Green Bay, WI2015
Skills
- Team Leadership
- Strong Problem Solving Aptitude
- Sales Inventory Planning
- Data Analysis
- Creating Sales Strategies
- Business Development
- Employee Motivation and Guidance
- Term Negotiations
- Financing Options
- Microsoft Office
Timeline
Sales Administrator
Wolter, Inc
08.2023 - Current
Sales and Leasing Consultant
Kolosso Toyota
03.2022 - 07.2023
BDC Lead
Ivan Gandrud Chevrolet, LLC
09.2020 - 02.2022
Mazda and Mitsubishi Sales Manager/Finance Manager
Cliff Wall Automotive, LLC
02.2018 - 03.2020
Client Relations Manager
Ameriprise Auto & Home Insurance
02.2017 - 02.2018
Sales Manager
American Eagle Outfitters
10.2014 - 11.2016
Bachelor of Science - Econometrics and Quantitative Economics
University of Wisconsin - GB
High School Diploma -
Bay Port High School
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