Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Dickerson

Conroe

Summary

I am seeking a remote position within a hospital or medical practice, so that I may utilize my past managerial experience and expand my skills in the medical field.

Overview

11
11
years of professional experience

Work History

HEDIS Service Facilitator

Nfuzion/BCForward
01.2021 - Current

Responsibilities: Reveleer, Cotiviti, Member360, Teams, Microsoft Outlook, Avaya, fax, phones, data entry, multi-tasking, requesting medical records, training new staff, ensuring staff is meeting daily goals, assigning work, uploading records, monitor and ensure provider satisfaction, provide leadership and guidance.

Customer Service Representative

Sheldon Medical Supply
04.2019 - 07.2020

Responsibilities: Brighttree, insurance verification, insurance authorizations, fax, phones, data entry, multi-tasking, Medicare, Medicaid, work closely with sales representative, hospitals, nursing facilities and doctor offices, obtaining documentation to ensure patient qualifies per insurance for desired equipment, schedule delivery and pick up of equipment, managing tasks in a timely manner.

House Keeping

Heritage Hill Assisted Living
10.2018 - 03.2019

Responsibilities: Ensure safety of residents and staff, maintain a clean environment, such as, resident’s rooms, laundry, dining, restrooms etc, assist nurses with resident’s needs, Preformed tasks as needed per manager request.

Assistant Office Manager / Medical Assistant

Mid Michigan Medicine, P.C.
05.2013 - 08.2018

Responsibilities: EPIC, physician order entries, registering, check in, check out patients, insurance verification, data entry, referrals, rooming patients, vitals, patient care, injections, bladder scans, drug testing, POC labs, spirometry treatments, EKG's, UA's, physician assistance, new hire training. Assisted Office

Manager with credentialing, and monthly environmental reports. Also experience in

BCBS Healthy Blue, PCMH, ACO, GPRO entry, CPC+ and HEDIS.

Education

Certificate - Medical Ins. Billing And Office Administration

Ross Medical Education Center
11.2011

Skills

  • Communication
  • Problem-Solving
  • Attention to Detail
  • Collaboration and Teamwork

Timeline

HEDIS Service Facilitator

Nfuzion/BCForward
01.2021 - Current

Customer Service Representative

Sheldon Medical Supply
04.2019 - 07.2020

House Keeping

Heritage Hill Assisted Living
10.2018 - 03.2019

Assistant Office Manager / Medical Assistant

Mid Michigan Medicine, P.C.
05.2013 - 08.2018

Certificate - Medical Ins. Billing And Office Administration

Ross Medical Education Center
Megan Dickerson