Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Dixon

Piggott,AR

Summary

Resourceful 2nd Assistant Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and achieve business objectives.

Overview

3
3
years of professional experience

Work History

2nd Assistant Manager

Caseys General Stores Inc
Piggott, AR
03.2023 - Current
  • Resolved customer complaints in a timely manner.
  • Inspected merchandise on display to ensure quality standards were met.
  • Supervised employees in all aspects of job performance by providing guidance and direction.
  • Ensured compliance with safety regulations while administering disciplinary action when necessary.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Provided feedback to management regarding employee performance issues or concerns.

Front Desk Receptionist

Holiday Inn Express Hotel Suites
Branson, MO
10.2023 - 01.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.

PBX Hotel Operator

Grand Crowne Resort
Branson, MO
08.2021 - 10.2023
  • Greeted guests and answered inquiries regarding hotel services, facilities, and hours of operation.
  • Provided information about local attractions, restaurants, shopping centers, and other amenities.
  • Operated telephone switchboard station to answer incoming calls and direct them to appropriate staff member or department.
  • Assisted guests with check-ins and check-outs, resolving any issues that may arise.
  • Maintained accurate records of guest room bookings using computerized reservation system.
  • Performed administrative tasks such as filing documents, entering data into systems, preparing reports and updating databases.
  • Handled emergency situations by communicating with appropriate departments within the hotel.
  • Provided excellent customer service while maintaining a friendly attitude towards guests at all times.
  • Answered questions related to hotel policies, services, rates and availability of rooms.

Education

Bachelor of Arts - Graphic Design

Delta State University
Cleveland, MS
05-2012

Skills

  • Task Delegation
  • Employee engagement
  • Product and service knowledge
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Workload Management
  • Policy Enforcement
  • Money Handling
  • Staff Training and Development
  • Customer Relations
  • Team motivation
  • Staff Development
  • Production Layouts
  • Digital imagery
  • Digital graphics
  • Graphic Design

References

References available upon request.

Timeline

Front Desk Receptionist

Holiday Inn Express Hotel Suites
10.2023 - 01.2024

2nd Assistant Manager

Caseys General Stores Inc
03.2023 - Current

PBX Hotel Operator

Grand Crowne Resort
08.2021 - 10.2023

Bachelor of Arts - Graphic Design

Delta State University

Similar Profiles

CREATE PROFILE
Megan Dixon