Megan Domeier
Sartell,MN
Summary
Motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable, and successful in providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
10
10
years of professional experience
Work History
Kennel Attendant
Paws In The Country - Dog Boarding
04.2017 - Current
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Maintained animal health and well-being by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Server
Mongo’s Grill
03.2015 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers promptly by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards. Packaged and stored food products following proper handling and preservation methods.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Established and maintained productive staff relationships for positive working environments.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
Receptionist
Essence Property Management
06.2014 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Associates of Arts Degree -
St. Cloud Technical Community College
St. Cloud, MN05.2021
High school Diploma -
Sartell High School
Sartell, MN01.2017
Skills
- Time Management
- Customer Service
- Good Work Ethic
- Successful Independently or with Team
- Adaptability
- Organization
- Positive Attitude
- Thrives Under Pressure
- Leadership
- Problem-Solving
- Communication
- Animal Care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Kennel Attendant
Paws In The Country - Dog Boarding
04.2017 - Current
Server
Mongo’s Grill
03.2015 - Current
Receptionist
Essence Property Management
06.2014 - Current
Associates of Arts Degree -
St. Cloud Technical Community College
High school Diploma -
Sartell High School
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