Mercedes Corcoran
Lakewood,OH
Summary
Detail-oriented operations and administrative professional with 15+ years of experience spanning procurement, client account management, sales support, and creative business operations. Skilled in vendor relations, supply chain coordination, cost management, and cross-functional collaboration. Proven ability to increase sales performance, streamline purchasing processes, and manage large client portfolios.
Overview
16
16
years of professional experience
Work History
Administrative Assistant (Independent Contractor)
Mandy Berry Fine Art
Remote
10.2025 - Current
- Managed client inquiries, contracts, invoices, and follow-ups using HoneyBook.
- Coordinated scheduling, project tracking, and logistics for live art commissions.
- Created and refined workflows, automations, and communication templates to enhance operational efficiency.
- Tracked deposits, contracts, and client status throughout active pipelines.
- Proofread guides, pricing documents, and client-facing materials for accuracy.
- Conducted CRM and systems research to inform scaling strategies.
- Maintained organized records of leads, contracts, and project timelines.
Associate Purchaser
University Tees
Lakewood, Ohio
08.2017 - 03.2025
- Managed and fulfilled approximately 100 scheduled orders daily, ensuring timely and accurate delivery.
- Coordinated seasonal product presentations and supplier meetings to support new product development.
- Collaborated with the warehouse to guarantee accurate stock management, and engaged with vendors to resolve discrepancies.
- Performed quarterly audits on the Supplier Database and Item Manager to confirm that records are consistently updated and in sync with the vendor catalog.
- Processed sample orders and addressed custom item requests directly, working with vendors.
Inside Sales Representative
Vapor Apparel
North Charleston, South Carolina
10.2011 - 07.2017
- Consistently exceeded monthly, quarterly, and annual sales goals, driving 25–30% year-over-year growth.
- Built and nurtured client relationships while acting as first contact for new leads.
- Oversaw order lifecycle including quoting, order entry, production monitoring, and on-time delivery.
- Liaised with South American mills to ensure product specifications and purchase orders were met.
- Trained and supervised new customer service representatives.
- Supported major clients such as Boy Scouts of America, Crayola, Oakley, and Costa del Mar.
- Partnered with clients and internal teams to develop and execute concepts from custom design to market-ready final product
Sourcing Specialist & Account Manager
Passport International, LTD
Mt. Pleasant, South Carolina
09.2009 - 10.2011
- Managed client accounts, fostering relationships with domestic and international partners.
- Issued purchase orders, created cost sheets, and negotiated pricing to secure cost-effective products.
- Coordinated production, purchasing, and design teams to ensure on-time order fulfillment.
- Sourced materials, monitored vendor performance, and ensured product quality.
- Supported high-profile clients including Toys“R”Us, FAO Schwarz, and Charleston Fashion Week.
Education
Bachelor of Science - Apparel Merchandising & Product Development
Bowling Green State University
Bowling Green, OH05-2007
Skills
- Procurement & Purchasing: Vendor negotiation, supply chain coordination, cost analysis
- Sales and account management: lead generation, client retention, sales growth strategies
- Customer Service: Conflict resolution, client experience, relationship management, multi-channel support
- Systems: Microsoft Office (Excel, Outlook, PowerPoint), Google Workspace, Microsoft Dynamics CRM, Honeybook
- Core Strengths: Detail-oriented, organized, strong communicator, team collaborator, time management
Timeline
Administrative Assistant (Independent Contractor)
Mandy Berry Fine Art
10.2025 - Current
Associate Purchaser
University Tees
08.2017 - 03.2025
Inside Sales Representative
Vapor Apparel
10.2011 - 07.2017
Sourcing Specialist & Account Manager
Passport International, LTD
09.2009 - 10.2011
Bachelor of Science - Apparel Merchandising & Product Development
Bowling Green State University