Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEGAN DOUGHTY

Lewis Center

Summary

Knowledgeable leader with proven ability to oversee national operations and drive strategic initiatives. Successfully managed cross-functional teams to enhance efficiency and streamline processes. Demonstrated expertise in project management and operational excellence. Adept at leading teams to achieve organizational goals and adapting to changing business needs. Known for fostering collaboration and consistently delivering results that align with company objectives.

Overview

11
11
years of professional experience
1
1
Certification

Work History

National Operations Manager

Crown Staffing
01.2024 - 10.2024
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Provided analytical rationale to identify, develop and implement activities within allocated account base.
  • Implemented comprehensive training programs for employees, resulting in improved performance and increased job satisfaction.
  • Worked closely with executive leadership to develop long-term strategies for company success.
  • Implemented rigorous quality control measures, ensuring all products met or exceeded customer expectations.
  • Oversaw the successful completion of numerous projects while maintaining strict deadlines and budget constraints.
  • Established strong relationships with vendors and suppliers, negotiating favorable contracts and reducing procurement costs.
  • Increased operational efficiency by streamlining processes and implementing new technologies.
  • Managed budgets and financial reporting to ensure fiscal responsibility and cost-effective operations.
  • Improved customer satisfaction rates through enhanced communication strategies between departments.

Vendor Relationship Manager/Project Manager

Crown Staffing
08.2022 - 01.2024


  • Evaluate existing agreements, negotiate favorable purchasing agreements
  • Monitor vendor performance in accordance with contract
  • Ensure ongoing dialogue and communication with vendors through regular meetings, emails, telephone calls
  • Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
  • Acted as liaison between vendors and operations team to understand key stakeholders demand for new features and prioritize the product roadmap
  • Coordinator project schedules and met deadlines by proactively identifying and mitigating roadblocks
  • Participated in discussions and in presenting project reports to leadership while recommending changes and ideas
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.

Director

Primrose School
01.2020 - 01.2022


  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Guarantee effective operation of the school and directly responsible for safety and wellbeing of all children
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Executed payroll functions related to analysis, input, and reconciliation of time and payment type
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
  • Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
  • Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
  • Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
  • Promoted a positive learning culture by modeling appropriate behavior management strategies for staff members to emulate.
  • Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Recruited, selected and retained quality administrators, teachers and support staff.

Education Coordinator

Primrose School
01.2017 - 01.2020
  • Onboarding duties for all new employees and families
  • Monitored students educational progress through assessments
  • Modeled the values of Primrose and served as an example for all students and staff
  • Supervise staff ensuring curriculum and classroom management is being upheld in every classroom
  • Lead customer meetings to discuss educational and/or behavioral development of students
  • Monitored and recruited new families to maintain enrollment
  • Coordinated daily scheduling of staff

Preschool Teacher

Primrose School
01.2014 - 01.2017
  • Managed a class size of 16 children (2-3 years of age)
  • Lead activities for developing high self-esteem and positive self-image for each child in a nurturing manner
  • Applied Teaching techniques to develop social interaction skills & create expression
  • Utilized learning centers, technology, and manipulatives to introduce new topics and engage with children
  • Completed developmental assessments with follow up
  • Provided feedback to parents as needed in a professional manner

Education

OHIO STATE UNIVERSITY
01.2017

Skills

  • Key performance indicators
  • Cost reduction
  • Outstanding communication skills
  • Recruitment and selection
  • Staff supervision
  • Operational excellence
  • Compliance management
  • Standard operating procedures

Certification

  • FIRST AID
  • CPR
  • COMMUNICABLE DISEASE
  • CHILD ABUSE

Timeline

National Operations Manager

Crown Staffing
01.2024 - 10.2024

Vendor Relationship Manager/Project Manager

Crown Staffing
08.2022 - 01.2024

Director

Primrose School
01.2020 - 01.2022

Education Coordinator

Primrose School
01.2017 - 01.2020

Preschool Teacher

Primrose School
01.2014 - 01.2017

OHIO STATE UNIVERSITY

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