Driven Change Management Analyst with versatile experience ranging from Change Management, Cost & Schedule Management, and Trend Analysis & Reporting. Seeking a challenging role to leverage my skills and contribute to Fluor's mission.
Overview
6
6
years of professional experience
Work History
Change Management
Savannah River Nuclear Solutions LLC.
01.2024 - Current
Develop and implement Trends and Baseline Change Proposals (BCPs) to support project change control processes
Gather and compile cost management data to prepare project budgets and update project progress, ensuring accuracy in schedules and cost data prior to Baseline Change Proposal (BCP) submittal.
Train Control Account Managers and Project Control Engineers to use the Smart Change Request Interactive Process Tool (SCRIPT) for efficient change management.
Production Manager
Eye Trends USA, Inc.
10.2020 - 12.2023
Optimize inventory, achieving a 22% increase in-time supply, leading to a 15% boost in profits.
Utilize SQL database for daily data analysis to determine stock order quantities and forecast material shortages.
Procure more than $30,000 in monthly B2B orders through RFQ's.
Maintain a 20% profit margin increase by reducing profit loss by 30% through market price updates.
Streamline returns process by 50% through use of SQL, Excel, cross-departmental communication, invoicing, and supplier correspondence.
Onboard and train new employees by effectively communicating proper procedures and ongoing work review.
Customer Service Coordinator
Eye Trends USA, Inc.
10.2019 - 04.2021
Analyze records of customer service satisfaction through Help Scout.
Manage customer accounts and resolve escalated issues with a 96% satisfaction rate.
Understand and address customer needs through empathy and knowledge of company policy.
Marketing Associate
Straightline Backflow Inc
04.2018 - 04.2021
Increased new business through the use of strategic marketing initiatives by 17% and tracked key performance indicators to measure success.
Offered pricing and service recommendations through market research and competitive analysis.
Assembled reports and presentations to share insights and recommendations with stakeholders.
Education
Bachelor of Science - Business Administration
California State University, Dominguez Hills
05.2023
Skills
Change Management Systems
Project Controls & Cost Management
Schedule & Budget Management
Knowledge of Work Breakdown Structure
Communication & Collaboration
Attention to Detail
Data Analysis
Timeline
Change Management
Savannah River Nuclear Solutions LLC.
01.2024 - Current
Production Manager
Eye Trends USA, Inc.
10.2020 - 12.2023
Customer Service Coordinator
Eye Trends USA, Inc.
10.2019 - 04.2021
Marketing Associate
Straightline Backflow Inc
04.2018 - 04.2021
Bachelor of Science - Business Administration
California State University, Dominguez Hills
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