Megan Drost
Broken Arrow,OK
Summary
Dedicated professional with strong customer service and time management skills. Proven ability to streamline processes and enhance operational efficiency.
Overview
16
16
years of professional experience
Work History
Price Change Team Member
Target
Tulsa, OK
11.2024 - 12.2025
- Led price change initiatives to ensure accurate pricing across store inventory.
- Conducted regular audits of pricing accuracy, identifying discrepancies for resolution.
- Supported loss prevention efforts through meticulous verification of item costs during the price adjustment process.
- Maintained compliance with company pricing policies, ensuring consistency across all store locations.
- Demonstrated adaptability by quickly adjusting to unexpected changes in pricing schedules or priorities as needed throughout each day''s tasks.
- Optimized store layout by reorganizing products based on updated pricing information, driving better visibility of discounted items.
Sales Associate
David's Bridal
Tulsa, OK
07.2023 - 11.2024
- Provided personalized customer service to enhance shopping experience and foster client relationships.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Coordinated fitting appointments, optimizing schedule to maximize customer satisfaction.
- Trained new team members on sales techniques and product knowledge to improve overall performance.
- Resolved customer inquiries and issues promptly, maintaining high levels of service excellence.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrative Assistant
Servpro of Greater Broken Arrow
Broken Arrow, OK
02.2018 - 04.2023
- Developed and maintained filing systems to enhance document retrieval processes.
- Streamlined communication between departments, improving collaboration and information sharing.
- Implemented process improvements that enhanced overall office productivity and efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Manager
Papa John's Pizza
Cameron, NC
04.2016 - 01.2018
- Oversaw daily operations to ensure quality and timely service delivery.
- Trained and mentored staff on customer service and operational efficiency.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored performance metrics to identify areas for improvement in service standards.
- Addressed customer concerns promptly, improving overall satisfaction ratings.
Cashier
Chick-fil-A
Cary, NC
05.2010 - 07.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted in training new team members on operational procedures and best practices.
- Implemented upselling techniques to increase sales while maintaining customer satisfaction.
Education
Bachelor of Science - Political Science
University of North Carolina At Pembroke
Pembroke, NC05-2016
Skills
- Microsoft Excel
- Customer service
- Time management
- Dependable and reliable
- Recordkeeping and documentation
- Data entry
- QuickBooks proficient
- Office administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Price Change Team Member
Target
11.2024 - 12.2025
Sales Associate
David's Bridal
07.2023 - 11.2024
Administrative Assistant
Servpro of Greater Broken Arrow
02.2018 - 04.2023
Manager
Papa John's Pizza
04.2016 - 01.2018
Cashier
Chick-fil-A
05.2010 - 07.2012
Bachelor of Science - Political Science
University of North Carolina At Pembroke