Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Dudley

San Antonio,TX

Summary

I am a positive, forward thinking, professional women. I am able to work well both in a team environment, as well as using my own initiative.


Willing to relocate: Anywhere

Overview

5
5
years of professional experience

Work History

Admin Specialist II

Kendall County Sheriff's Office
05.2022 - Current
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Handled incoming and outgoing mail.
  • Run Daily Calls For Service reports, redact sensitive information, and distribute.
  • Prepare local background checks for individual/outside agencies.
  • File completed Record Request and background check paperwork.
  • Collect fees for various services: fingerprinting, records, VIN inspections, and Civil Service.
  • Request, track and fill all purchase orders for the Sheriff's Office.
  • Process invoices into requisition paperwork and submit to Auditor's Dept. according to county timelines.

Customer Service Representative

The PlayWell Group, Inc.
10.2019 - 05.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Insured correct information regarding payment, timelines, product shipment and installment were properly communicated between Vendors, Sales Reps, Contractors, and the End User
  • Exhibited high energy and professionalism when dealing with clients and staff.

Restaurant Team Member

Peggy's On The Green
01.2019 - 10.2019
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used proper techniques to prepare food and ingredients.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

High School Diploma -

West Ranch High School
Valencia, CA
05.2012

Skills

  • Schedule Management
  • Inbound Phone Call Handling
  • Customer Relations and Communications
  • Documentation and Recordkeeping
  • Billing Oversight
  • Interdepartmental Communication
  • Calendar Management
  • Appointment Scheduling
  • Customer Relations
  • Office Record Management
  • Microsoft Office

Timeline

Admin Specialist II

Kendall County Sheriff's Office
05.2022 - Current

Customer Service Representative

The PlayWell Group, Inc.
10.2019 - 05.2022

Restaurant Team Member

Peggy's On The Green
01.2019 - 10.2019

High School Diploma -

West Ranch High School

Similar Profiles

CREATE PROFILE
Megan Dudley