Megan Dye

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Developed strategies to streamline and improve office procedures.
• Processed customer orders accurately and within agreed timeframes to meet service standards.
• Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
• Managed phone and email correspondence.
• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Improved site performance through regular monitoring, updates, and troubleshooting.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Forecasted purchasing trends and improved merchandising strategies.
• Streamlined purchasing processes by implementing efficient systems and procedures for order management.
• Enhanced customer satisfaction with timely order processing and proactive issue resolution.

• Greeted customers, helped locate merchandise, suggested suitable options, and provided gift wrapping services.
• Tagged, stocked, and organized store merchandise racks and displays to promote and maintain visually
appealing environments.
• Verified pricing, scanned items, applied discounts and printed receipts to complete transactions.
• Processed returns and exchanges to achieve 100% customer satisfaction.
• Assessed inventory and suggested which items to reorder based on sales.
• Opened and closed store, arrived early to unlock store, set up displays, count cash. Stayed after closing to lock up,
take down displays and send and receive accounting files.
• Staged and photographed merchandise for social media.