Hi, I’m
MEGAN DYER
Cedar Park,TX
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Seeking new opportunities to grow, learn, and contribute.
Overview
6
years of professional experience
Work History
USCRI, Refugees and Immigrants
Program Assistant
04.2021 - 06.2022
Job overview
- Supported growth and operations of Refugee Health Services Department
- Responsible for providing administrative and program management support
- Provided logistical support and completed mental health grant activities
- Managed calendars, meetings, drafted correspondence, edited reports and documents, onboarding of new staff, served as point of contact for facility management
- Supported Texas Refugee Wellness Program Officer and Project Director
- Gathered information and entered details into computer tracking spreadsheets, documents and databases.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Reviewed and strengthened program operations with continuous assessment of operational plans and strategies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Interfaith Action of Central Texas
Refugee Program Specialist
05.2018 - 11.2019
Job overview
- Managed all administrative duties for refugee ESL classes and federal grant guidelines
- Produced monthly reports on city pass distribution and class attendance
- Maintained all files, documentation, student testing, and student registration
- Tracking of student placement and progress
- Worked alongside other professionals to outline and implement program plans and objectives.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Organized and managed program development from conception through successful execution.
- Used coordination and planning skills to achieve results according to schedule
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Worked flexible hours across night, weekend and holiday shifts
Gateway to Wellness Chiropractic
Office Manager
01.2015 - 01.2016
Job overview
- Managed all front desk and administrative responsibilities including scheduling, payments receivable, answering phones, verifying insurance, filing
- Assisted doctor with x-rays, charting, and client intakes
- Built strong relationships with professional team as well as clients
- Maintained computer and physical filing systems.
Anthropologie
Assistant Manager, Personal Shopper
01.2012 - 01.2014
Job overview
- Managed daily balancing of cash, bank deposits, and enforced store organizational standards
- Hired for seasonal employment before being offered a full-time position followed by being promoted to MIT and personal shopper as a result of building strong customer relationships
- Led daily team meetings, created weekly employee scheduling, supported senior staff
- Delegated assignments to meet coverage and service demands.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Achieved recognition for contribution to store success by optimizing sales.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Monitored security and handled incidents calmly.
Education
Edward’s UniversityAustin, TX
BA from Psychology
05.2019
Austin Community CollegeAustin, TX
AA from Psychology
05.2017
Beyond Diversity Training | Leadership Austin, TXAustin
Certificate
01.2020
Intellitec Medical InstituteColorado Springs
Health Unit Coordinator Certification
10.2000
Skills
- Report Writing
- Process Improvement
- Data Entry
- Administrative Support
- Teamwork and Collaboration
- Microsoft Office
- Driven and Outgoing
- Operations Assistance
- Proofreading and Editing
- Interpersonal Skills
- Customer Satisfaction
- Client Needs Assessment
Timeline
Program Assistant
USCRI, Refugees and Immigrants
04.2021 - 06.2022
Refugee Program Specialist
Interfaith Action of Central Texas
05.2018 - 11.2019
Office Manager
Gateway to Wellness Chiropractic
01.2015 - 01.2016
Assistant Manager, Personal Shopper
Anthropologie
01.2012 - 01.2014
Edward’s University
BA from Psychology
Austin Community College
AA from Psychology
Beyond Diversity Training | Leadership Austin, TX
Certificate
Intellitec Medical Institute
Health Unit Coordinator Certification
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