Megan Dzikowicz

- Collaborate with team members and store leadership to share strategies, meet store goals and improve performance.

- Build strong customer relationships to encourage repeat business, referrals and long-term loyalty in a competitive retail environment.

- Train new hires by providing hands on training, guidance and support to help them develop product knowledge, sales skills and confidence on the sales floor.

- Handle inbound services inquires via phone, text, email or online booking systems to schedule, confirm or reschedule service appointments efficiently.

- Coordinate with service advisors and technicians to ensure accurate appointment times, repair timelines and customer updates.

- Improved lead conversion rates by conducting thorough follow-ups and providing detailed information on available services.

- Led team in achieving sales targets and improving customer engagement strategies.

- Mentored junior associates to enhance product knowledge and sales techniques.

- Analyzed market trends to identify opportunities for revenue growth and product positioning.