Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Generic
Megan Eberwein

Megan Eberwein

Emmett,MI

Summary

Driven by a strong customer service ethos honed at McDonald's, I excel in multitasking and fostering teamwork. Demonstrating leadership and efficiency, I've significantly contributed to enhancing customer satisfaction and operational smoothness. My adeptness at cash handling and commitment to safety protocols underscore my ability to uplift workplace standards and drive positive outcomes.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
01.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Kept customers and crew areas organized.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
  • Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
  • Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Operated kitchen equipment safely and efficiently, minimizing accidents and downtime.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Collaborated with team members to complete orders.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Prepared salads, soups and sandwiches for customers.
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Demonstrated flexibility in scheduling availability, ensuring adequate staff coverage during peak hours and special events.
  • Reduced food waste through proper portion control and adhering to food safety standards.
  • Supported management with inventory control, tracking product usage, and placing orders for necessary items.
  • Managed time effectively during busy shifts while ensuring attention to detail remained a priority in all work-related tasks.
  • Cultivated positive relationships with customers through active listening skills and addressing any concerns or questions promptly.
  • Collaborated with team members to ensure seamless operations and timely completion of tasks.
  • Maintained high sanitation standards throughout the workplace, conducting regular cleaning routines and following established protocols.
  • Exceeded performance expectations through quick adaptation to changing situations while maintaining a strong focus on quality output.
  • Provided excellent communication with coworkers, contributing to a positive working environment that fostered teamwork.
  • Ensured consistent food presentation by utilizing proper plate garnishing techniques and adhering to company standards.
  • Demonstrated versatility by cross-training in various roles within the establishment, increasing overall team productivity.
  • Contributed to cost savings initiatives by minimizing food waste through accurate portioning and careful storage practices.
  • Continuously updated knowledge of menu offerings and specials, effectively upselling items when appropriate for increased revenue generation.
  • Accelerated order fulfillment by efficiently operating grill equipment and multitasking during peak hours.
  • Enhanced food quality by consistently following recipe guidelines and cooking procedures.
  • Promoted a safe workplace environment by adhering to company guidelines, reporting any observed hazards, and participating in regular safety training sessions.
  • Increased efficiency in the kitchen by maintaining well-organized workstations and restocking supplies as needed.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Restocked stations and supplies during slower periods between rushes.
  • Prepared meals according to customer specifications.
  • Adhered to strict food safety regulations and hygiene standards.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Followed recipes and cooking techniques for consistent results.
  • Developed deep understanding of menu items and ingredients.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Cashier/Stocker

Dollar General
01.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Reduced processing errors by meticulously following transaction procedures.
  • Enhanced shopping experience, provided product information and location assistance.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Increased sales of promotional items by informing customers about current offers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Greeted store customers and discussed needs.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Followed orders precisely for correct items, sizes and quantities.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Worked with customers to pack items according to specific desires and requirements.

Education

High School Diploma -

Universal Technical Institute
04-2025

High School Diploma -

Memphis Community Schools
Memphis, MI
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Complex Problem-solving
  • Visual communication
  • Creativity and innovation
  • Inventory restocking
  • Order management
  • Performance improvement
  • Menu memorization
  • Positive company representation
  • Food running
  • Beverage preparation
  • Assertiveness
  • Diversity awareness
  • Ordering procedures
  • Salesmanship
  • Influencing skills
  • Point-of-sale transactions
  • Sales expertise
  • Point of sale operation
  • Order delivery practices
  • Product promotion
  • Willingness to learn
  • Workplace safety
  • Reliability and punctuality
  • Sanitation protocols
  • Task prioritization
  • Product knowledge
  • Landscaping and groundskeeping
  • Quality assurance
  • Table setting
  • Stock management
  • Recipe adherence
  • Company standards
  • Workplace efficiency
  • Sanitizing
  • Point-of-sale system
  • Team contributions
  • Team player
  • Adaptability and flexibility
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Work Preference

Work Type

Part TimeFull Time

Work Location

On-Site

Important To Me

Work-life balanceFlexible work hoursHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Crew Member

McDonald's
01.2024 - Current

Cashier/Stocker

Dollar General
01.2023 - 11.2023

High School Diploma -

Universal Technical Institute

High School Diploma -

Memphis Community Schools

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Megan Eberwein