Megan Edwards
Christiansbrg,Virginia
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Part Time Sales Floor Associate
Michaels Craft Store
140 Conston Ave NW, Christiansburg, VA 24073, USA
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Part Time Key Holder
JOANN Fabrics And Crafts
145 Shoppers Way Christiansburg, VA 24073
10.2021 - 10.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Assisted in training new employees, fostering a collaborative team atmosphere.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - General Studies
New River Community College
Dublin, VAPhlebotomy
Virginia Western Community College
Roanoke, VA04.2024
High School Diploma -
Acellus Academy Online
Online 04.2019
Skills
- Goal-Oriented
- Customer Service
- Store maintenance
- Cash Handling
- Friendly and Helpful
- Adaptable and Flexible
- Cash Drawer Management
- Register Opening and Closing
Timeline
Part Time Sales Floor Associate
Michaels Craft Store
10.2023 - Current
Part Time Key Holder
JOANN Fabrics And Crafts
10.2021 - 10.2023
No Degree - General Studies
New River Community College
Phlebotomy
Virginia Western Community College
High School Diploma -
Acellus Academy Online