Summary
Overview
Work History
Education
Skills
Timeline
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Megan Edwards

Christiansbrg,Virginia

Summary

Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Part Time Sales Floor Associate

Michaels Craft Store
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Part Time Key Holder

JOANN Fabrics And Crafts
10.2021 - 10.2023
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Assisted in training new employees, fostering a collaborative team atmosphere.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

No Degree - General Studies

New River Community College
Dublin, VA

Phlebotomy

Virginia Western Community College
Roanoke, VA
04.2024

High School Diploma -

Acellus Academy Online
Online
04.2019

Skills

  • Goal-Oriented
  • Customer Service
  • Store maintenance
  • Cash Handling
  • Friendly and Helpful
  • Adaptable and Flexible
  • Cash Drawer Management
  • Register Opening and Closing

Timeline

Part Time Sales Floor Associate

Michaels Craft Store
10.2023 - Current

Part Time Key Holder

JOANN Fabrics And Crafts
10.2021 - 10.2023

No Degree - General Studies

New River Community College

Phlebotomy

Virginia Western Community College

High School Diploma -

Acellus Academy Online

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Megan Edwards