Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Barnett

Bennington,NE

Summary

Dedicated to enhancing underwriting department operations with analytical and disciplined approach. Work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries. Skilled administrator specializing in data entry and real estate transactions, offering more than two years of experience to growing organizations.

Overview

8
8
years of professional experience

Work History

REAL ESTATE SERVICES ADMINISTRATOR

CBRE, Inc.
01.2022 - Current
  • Carry out clerical duties, including answering phones and preparing documents.
  • Communication and marketing skills to act as point of contact between internal team members and clients.
  • Time management and prioritization skills to ensure efficient functioning of schedules and office systems.
  • Maintains 5-10 tenant, vendor, and property files; including insurance certificates, lease abstracts, etc. in accordance with company standards.
  • Initiates rent collections correspondence and phone contact with tenants and vendors.
  • Administers accounts payables/receivables, codes 300 invoices weekly for payment, inputs into accounting systems, and forwards original invoices to accounting for payment.
  • Maintained comprehensive records of all property-related documents for easy access during audits or legal inquiries.
  • Implemented energy-efficient initiatives throughout properties managed, reducing overall utility expenses while promoting environmental responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

LEASING CONSULTANT

Edward Rose & Sons
11.2020 - 05.2021
  • Established and implemented leasing goals, entered information through Yardi system
  • Reviewed and completed applications and assessed household information against file history
  • Managed overall tenant relations, includes promoting overall resident satisfaction
  • Maintained in-depth knowledge of competition through consistent evaluation of market trends
  • Daily management of Yardi with 100% new leads managed, follow-up with every prospect within 48 hours of property tour and maintain 40% closing ratio.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Collected rent and tracked resident payments and information in computer system.
  • Kept properties in compliance with local, state, and federal regulations.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

LEASING SPECIALIST

Essex Property Trust
06.2019 - 06.2020
  • Identified areas for improvement and offered suggestions and recommendations to improve efficiency and productivity.
  • Completed all marketing/advertising activities at direction of property manager; reviewed social media websites and ensured online reputation management.
  • Daily management of Yardi with 100% new leads managed, follow-up with every prospect within 48 hours of property tour and maintain 60% closing ratio.
  • Rewarded for performance and had opportunity to earn commissions.
  • Developed marketing materials such as online listings to attract potential renters.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Maintained up-to-date knowledge of local market conditions to optimize pricing strategies and remain competitive within industry.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.

FRONT END SUPERVISOR

Total Wine & More
02.2018 - 06.2019
  • Managed all day-to-day business operations which included managing 10-15 employees.
  • Resolved customer issues, scheduling, and managing vendors.
  • Excelled as first and last point of customer contact.
  • Ensured that all clients left happy and satisfied with services and quickly resolve any customer issues.
  • Responsible for administrative duties such as answering multi-phone lines, managing daily transactions, email and phone correspondence, copying, faxing, scanning, and entering data into excel.
  • Implemented ideas that improved on consistency, efficiency and growth for company.
  • Structured daily systems for improved productivity as well as inventory control.
  • Coordinated and created agendas for events and classes, education of new products and services (how to sell, how to determine customer needs), and upcoming promotions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

ASSISTANT MANAGER

Big 5 Sporting Goods Corp.
03.2016 - 01.2018
  • Trained 15-20 team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Some College (No Degree) - Business Administration

Metropolitan Community College
Elkhorn

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Training and development
  • Data Entry
  • Critical Thinking
  • Verbal & Written Communication
  • Office Administration
  • Invoice Processing
  • Asset Management
  • Team Collaboration
  • Real Estate Transactions
  • Scheduling and calendar management
  • Facilities Management
  • Billing and coding

Timeline

REAL ESTATE SERVICES ADMINISTRATOR

CBRE, Inc.
01.2022 - Current

LEASING CONSULTANT

Edward Rose & Sons
11.2020 - 05.2021

LEASING SPECIALIST

Essex Property Trust
06.2019 - 06.2020

FRONT END SUPERVISOR

Total Wine & More
02.2018 - 06.2019

ASSISTANT MANAGER

Big 5 Sporting Goods Corp.
03.2016 - 01.2018

Some College (No Degree) - Business Administration

Metropolitan Community College

Similar Profiles

CREATE PROFILE
Megan Barnett