Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Megan Elliott

Spring,TX

Summary

Experienced professional with 6+ years in customer service, 3 years in healthcare support, and recent food and beverage industry experience. Skilled in providing exceptional customer service, supporting clinical teams, and thriving in fast-paced environments. Adept at multitasking, problem-solving, and adapting quickly. Strong communication skills, team-oriented mindset, and commitment to delivering high-quality service in diverse settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

Barbarossa Coffee
07.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Anesthesia Technician

Gundersen Health Systems
06.2024 - 04.2025
  • Assisted various anesthetist professionals with placement of IV catheters, induction of patients ranging from two days old to 98 years old, and prepared/maintained anesthesia equipment for procedures.
  • Worked alongside the surgical team to ensure a safe and efficient procedural flow as well as responded to emergency codes and adhered to proper sterilization techniques.

Guest Service Representative

Festival Foods
03.2019 - 04.2025
  • Oversaw 30+ Guest Service associates to ensure a positive customer experience and team environment.
  • Communicated department priorities and delegate responsibilities accordingly, while also holding associates and myself accountable.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Enhanced guest satisfaction by providing exceptional customer service via telephone, email and in-person communication.

Nursing Assistant

Gundersen Health Systems
08.2022 - 06.2024
  • Ensured the safety and well-being of 8-12 patients with routine tasks associated with all the ADLs as well as recording vital signs and blood sugar levels.
  • Collaborated closely with all patients care teams including physicians, dietitians, respiratory technicians, and nursing staff while respecting patient’s privacy and dignity.

Bakery Assistant

Festival Foods
05.2022 - 02.2023
  • Prepared, packaged, and displayed baked goods while maintaining cleanliness and food safety standards.

Education

Bachelor of Science - Biology with minors in psychology and Spanish on the Pre-Physician Assistant track

UW La Crosse
La Crosse, WI
12-2024

High School Diploma -

De Pere High School
De Pere, WI
06-2020

Skills

  • Anesthetic equipment maintenance
  • Assistance in nerve blocks, intubations, arterial and central line placement
  • Attention to detail
  • Customer service
  • Medical communication
  • Monitoring of vitals
  • Time management

Accomplishments

    Involved in multiple initiatives to improve customer experience as well as associate well-being.

    Led data collection resulting in new product trials within the surgical setting.

    Nationally awarded in member recruitment efforts.

Affiliations

  • Alpha Xi Delta — College Sorority: Seven positions including two on the Executive board
  • Order of Omega — Greek Honors Society: Vice President position
  • Cheese Club — College Organization: President
  • Colleges Against Cancer — College Organization: Executive board position
  • Jam Session — High School Show Choir: Vice President position

Certification

  • Quality CNA Training LLC, Kaukauna, WI - 2022: Nominated as the Quality CNA of the week
  • American Heart Association, La Crosse, WI - 2024: Basic Life Support and CPR training certificate

Languages

Spanish
Limited Working

Timeline

Barista

Barbarossa Coffee
07.2025 - Current

Anesthesia Technician

Gundersen Health Systems
06.2024 - 04.2025

Nursing Assistant

Gundersen Health Systems
08.2022 - 06.2024

Bakery Assistant

Festival Foods
05.2022 - 02.2023

Guest Service Representative

Festival Foods
03.2019 - 04.2025

Bachelor of Science - Biology with minors in psychology and Spanish on the Pre-Physician Assistant track

UW La Crosse

High School Diploma -

De Pere High School

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