Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Detox Technician
My Time Recovery
10.2022 - 07.2023
Supported ongoing recovery efforts by connecting patients with appropriate resources upon discharge from the detox program.
Demonstrated knowledge of various addiction types and appropriate treatment approaches, tailoring interventions to meet individual needs.
Assisted patients in identifying triggers and coping strategies to prevent relapse after completing the detox program.
Streamlined intake process for new patients by accurately gathering essential information about medical history, substance use habits, and current health status at the time of admission.
Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
Regional Manager
Jacksonville Sleep Testing, Inc
06.2012 - 12.2016
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Supervised staff to optimize brand expansion initiatives and productivity.
Medical Assistant
Marion Heart Associates
01.2010 - 06.2012
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Verified patient insurance coverage and collected required co-payments.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.