Megan Esquibel

I play a crucial role in supporting the overall success of the branch by providing exceptional service and financial solutions to my clients.

My responsibilities include:

1. Client Relationship Management:

• Building and maintaining strong relationships with clients by understanding their financial needs and goals.
• Actively engaging with clients to provide personal banking solutions.

2. Financial Product Expertise:

• Demonstrating a deep understanding of JPMorgan Chase's products and services.
• Educating clients on available banking solutions and helping them make informed decisions.

3. Compliance and Risk Management:

• Ensuring adherence to all regulatory guidelines and internal policies.
• Conducting due diligence and risk assessments for new and existing clients.
• Safeguarding client information and maintaining confidentiality at all times.

4. Operational Support:

• Assisting clients with account inquiries, transactional issues, and problem resolution.
• Collaborating with internal departments to facilitate smooth and efficient banking operations.

I played a crucial role in ensuring the smooth operation of the store while delivering an exceptional customer experience.

My responsibilities included:

1. Supervisory Duties:

• Effectively manage and lead a team of baristas during assigned shifts. Delegate tasks, provide guidance, and ensure adherence to Starbucks standards and policies.

2. Customer Service:

• Deliver outstanding customer service by engaging with customers, resolving issues or complaints, and ensuring a positive and welcoming atmosphere.

3. Shift Management:

• Oversee the store's daily operations, including opening and closing procedures, cash handling, and inventory management.

4: Quality Assurance:

• Maintain high standards of cleanliness, product quality, and store appearance. Conduct regular inspections and implement corrective actions when necessary.

5: Collaboration:

• Collaborate with other supervisors, managers, and store partners to achieve overall store objectives and maintain effective communication channels.