Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Software
Work Availability
Quote
Timeline
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MEGAN EVANS

HR / OPERATIONS PROFESSIONAL
Dayton,OH

Summary

Dynamic and results-driven HR practitioner with over 15 years of experience in strategic human resource planning and organizational development. Recognized for innovative approaches to talent management and a strong commitment to diversity and inclusion. Expertise in talent acquisition, data analysis, performance management, employee relations, project and program management, training & development, benefits administration, compensation structuring and compliance with labor laws. Proven ability to partner with senior leadership to propel strategic HR initiatives that drive company growth, enhance workforce productivity, improve employee engagement, and achieve business goals.

Overview

16
16
years of professional experience
9
9
years of post-secondary education
2
2
Certificates

Work History

Supervisor of Human Resources

PSA Airlines | American Airlines Group
Vandalia, OH
11.2022 - Current

"Regional commercial airline, wholly-owned subsidiary of American Airlines"

  • Oversee daily HR operations, including employee relations, performance management, and compliance.
  • Leads team of (5) HR professionals, providing guidance and support to ensure alignment with organizational goals and policies.
  • Develops and implements HR policies and procedures, ensuring compliance with local, state, and federal regulations.
  • Manages employee relations issues, conducting investigations, makes recommendations, and resolving conflicts in timely and effective manner.
  • Coordinates training and development programs to enhance employee skills and career growth.
  • Improved retention landscape by 19% by analyzing HR metrics and data related to leave of absences to identify trends and develop strategies.
  • Administers WOTC program, reducing company's wage deduction by 36%.
  • Collaborates with senior leadership to develop and implement HR initiatives that support business objectives.

Human Resources Manager

Day Break, Inc | Robert Half Management Resources
Dayton, OH
10.2022 - 11.2022

"Assisted Nonprofit client with HR leadership transition"

  • Facilitated HR consulting capabilities focused on clients' immediate organizational change and development.
  • Partnered with senior leadership to prioritize HR objectives, collaborating closely in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Managed talent acquisition process, improving time-to-fill metrics by 71% through innovative sourcing and selection techniques.
  • Sourced and screened candidates for (6) different roles and worked closely with hiring managers to coordinate interviews, job offers and onboarding.
  • Identified recruitment and administrative performance metrics that would analyze trends, drive change and assess program progress.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.

HR Operations Manager

Paragon Real Estate Solutions, LLC
Miamisburg, OH
01.2020 - 10.2022

Fully integrated real estate organization providing adaptive redevelopment opportunities

  • Led and managed HR operations for mid-size organization, ensuring alignment with business goals.
  • Oversaw recruitment processes, from sourcing to onboarding, achieving 31% reduction in time-to-fill positions with targeted recruitment efforts, streamlined interview processes, and improved candidate sourcing methods.
  • Implemented new onboarding process that reduced training time by 20%.
  • Structured compensation and benefits packages according to market conditions and budget demands.
  • Designed and delivered training programs to enhance employee skills and knowledge.
  • Developed and implemented performance management systems, resulting in 19% improvement in employee productivity.
  • Processed payroll, and calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination, and garnishments using Zoho and QuickBooks Payroll
  • Provided guidance during organizational restructuring efforts; increased resource allocation efficiency without compromising service quality or personnel morale
  • Ensured compliance with federal, state, and local employment laws and regulations, reducing risk and avoiding penalties.

Director of Human Resources

Community Concepts, Inc
Mason, OH
07.2021 - 07.2022

"Private (DODD) Intermediate Care Facility organization employing 500+ healthcare and activity providers

  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation, and benefits and employee relations for 500+ employees to build staff-focused human resources office culture.
  • Directed and supervised work activities for payroll/accounting, specialists, recruiting and maintenance team.
  • Structured (5) compensation and benefits models according to market conditions and budget demands.
  • Oversaw payroll and benefits for employees in various locations, minimized financial discrepancies and variances by 11% through detailed internal controls and program management.
  • Discovered, investigated, and resolved complex employee issues that affected management and business decisions.
  • Directed and implemented life, medical, dental, and vision benefits packages, and managed continuous enrollment processes, including annual enrollment periods.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.

Officer / (Interim) Labor Relations Officer

State Of Ohio - Rehabilitation & Corrections
Lebanon, OH
01.2009 - 12.2019

Public agency offering rehabilitative and restorative programming to adult felony offenders in supervised environment

  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, cell assessments, and maintaining custody of approx. 1400 offenders in medium-maximum security.
  • Educated frontline managers on techniques for enhancing interactions between labor and leadership, reducing grievances and arbitration needs by 14%.
  • Assessed impact of union proposals on government operations, and interpreted and advised on labor relations policies and previously negotiated agreements.
  • Oversaw investigations into discrimination, sexual harassment or other workplace claims.
  • Negotiated (2) collective bargaining agreements.
  • Mediated discussions between employer and employee representatives in attempt to reconcile differences.
  • Partnered with union leaders to develop strategies for workforce engagement, improving overall morale within company.

Medical Office Manager

Monday Community Correctional Institution
Dayton, OH
01.2008 - 01.2009

"Provides cognitive and behavioral residential treatment program to divert substance abusers and other lower-level felony offenders from prison"

  • Directed day-to-day medical office operations and clinical activities by establishing goals, objectives, and developing several standard operating procedures.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Recommended ways to reduce overhead and cut printing costs, effectively saving practice $82k.
  • Completed bi-weekly payroll for (4) employees.
  • Managed office finances including budgeting, forecasting, and expense tracking to optimize profitability while managing $925k annual budget.
  • Reduced 27% overhead costs by identifying areas for improvement in supply management and negotiating contracts with vendors.

Education

Bachelor of Science - Business Administration And Management

Aspen University
Denver, CO
08.2014 - 12.2019

Bachelor of Science - Industrial & Organizational Psychology

Post University
Waterbury, CT
03.2011 - 05.2014

Skills

Strategic HR Planning

Accomplishments

Professional Credentials

  • Licensed (OH) Real Estate Agent (2022) / Broker: Keller Williams
  • (OH) Traditional and Online Notary Public (Exp. Oct 2025)
  • LinkedIn Learning Certificates (to include Strategic Human Resources, Human Resources: Pay Strategy, Working with High-Conflict People as a Manager, Lean Six Sigma Foundations, Managing High Potentials, Change Leadership)
  • Percipio Learning/Skillsoft Course Certificates: (64)


Key Results

  • Personal efforts cited as driving force for 71% retention rate in industry where high turnover is norm
  • Reduced workplace injuries by 96% through strict safety guidelines requirements
  • Saved company $80k by aggressively negotiating favorable contracts with vendors
  • Achieved 81% retainment of benefits enrollment by effectively helping employees understand offered benefits package value in a more digestible way

Certification

FEMA—Emergency Management Institute IS-238 Certificate (2022): Concepts of Supply Chain Flow and Resilience

Affiliations

  • Society of Human Resource Management Member
  • Professionals in Human Resources Association (PIHRA) Member

Software

Microsoft Office

Google Workspace

UKG Kronos

Adobe

BambooHR

Workday

Paycor

ADP Workforce

HubSpot

SmartSheet

Wrike

Zoho

SAP SuccessFactors

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Supervisor of Human Resources

PSA Airlines | American Airlines Group
11.2022 - Current

Human Resources Manager

Day Break, Inc | Robert Half Management Resources
10.2022 - 11.2022
FEMA—Emergency Management Institute IS-238 Certificate (2022): Concepts of Supply Chain Flow and Resilience
10-2022
Corporate Finance Institute (CFI) (2022): Corporate Finance Fundamentals Certificate
09-2022

Director of Human Resources

Community Concepts, Inc
07.2021 - 07.2022

HR Operations Manager

Paragon Real Estate Solutions, LLC
01.2020 - 10.2022

Bachelor of Science - Business Administration And Management

Aspen University
08.2014 - 12.2019

Bachelor of Science - Industrial & Organizational Psychology

Post University
03.2011 - 05.2014

Officer / (Interim) Labor Relations Officer

State Of Ohio - Rehabilitation & Corrections
01.2009 - 12.2019

Medical Office Manager

Monday Community Correctional Institution
01.2008 - 01.2009
MEGAN EVANSHR / OPERATIONS PROFESSIONAL