Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Megan Farist

Troy,VA

Summary

Proven Sales Associate/Coordinator at Marshalls, adept in customer relations and strategic troubleshooting, enhanced store performance by fostering team collaboration and implementing effective sales strategies. Achieved significant customer satisfaction improvements, demonstrating exceptional interpersonal skills and analytical problem-solving. Further more taking these life skills and transitioning to use them in my future nursing career. During my time as a student I have had experience with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes. Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate/Coordinator

Marshalls
06.2021 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Collaborated with team members to achieve monthly sales targets.
  • Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Education

High School Diploma -

Fluvanna County High School
Palmyra, VA

Bachelor of Science - Nursing

Radford University College of Nursing
Roanoke, Va
05-2026

Skills

  • Customer Relations
  • Interdisciplinary Team Engagement
  • Prioritization and Scheduling
  • Strategic Troubleshooting
  • Listening skills
  • Multi-tasking strength
  • Analytical Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Effective Verbal Communication
  • Collaboration Skills
  • Outgoing personality
  • Conflict resolution
  • Flexible schedule
  • Complex Problem-solving
  • Meeting deadlines
  • Professional demeanor
  • Strategic planning
  • Adapt to diverse groups
  • Policy and procedure adherence
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Infection control standards
  • Direct patient care
  • Privacy and confidentiality
  • Compassionate and caring
  • Detail-Oriented Approach
  • Certified CPR and AED Provider

Certification


  • Basic Life Support (BLS) Certification - American Heart Association.
  • CPR/AED Certification

Timeline

Sales Associate/Coordinator

Marshalls
06.2021 - 10.2024

High School Diploma -

Fluvanna County High School

Bachelor of Science - Nursing

Radford University College of Nursing

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Megan Farist