MEGAN FELICIANO
St. Petersburg,FL
Summary
I have 10 years experience with personal injury law, and specialized in the financial/disbursement department, starting as the receptionist and working my way up thru the company. Previous positions helped strengthen my customer service skills, allowing be to have excellent communication skills, making me detail oriented, and very organized
Overview
11
11
years of professional experience
Work History
Paralegal
Frank DiCosola, P.A.
01.2014 - Current
- Prepared letters to be sent out to clients, attorneys, insurance companies, medical providers, and health insurance companies
- Attended in person meetings, and phone conferences with the attorney, and clients
- Requested and collected all medical records, medical bills, and police reports in order to send the demand to the insurance companies
- Ensured that all medical providers requested payment and received payment from the proper insurance companies and applied payments correctly
- Negotiated with medical providers and health insurance companies in order to reduce their balances/liens on behalf of the client
- Handled all disbursement proceeds for the office
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Trained incoming legal assistants
- Prepared new intake packets
- Sent out outgoing mail, sorted through all incoming mail, and scanned them into the computer system
- Kept the office stocked and organized
- Ordered all of the office supplies, and kept an inventory of what was in stock
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Managed the office when attorney was not available.
Server
Fresco's Waterfront Bistro
09.2012 - 12.2013
- Greeted all guests
- Answered the phones to accept reservations, take to go orders, and provide restaurant information
- Knowledge of the full menu, including brunch, lunch, and dinner
- Brought out all drink and food orders
- Assisted managers with certain tables that required attention
- Made note of all allergies and food preferences, and relayed same to the kitchen
- Cleaned up the tables, restock of any necessary items needed to run the restaurant
- Assisted in morning set up and night clean up, and liquor inventory weekly for the restaurant.
Education
Associate of Arts -
St. Petersburg College
St. Petersburg12.2011
Skills
- Proficient in MS Word, Excel, PowerPoint, Google Docs, Quickbooks
- MyCase case management software
- Notary Public
- Attorney Support
- Document Filing
- Case Management
- Calendar Management
- Proofreading
- File Organization
- Administrative Support
- Client Communication
Timeline
Paralegal
Frank DiCosola, P.A.
01.2014 - Current
Server
Fresco's Waterfront Bistro
09.2012 - 12.2013
Associate of Arts -
St. Petersburg College
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