Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Fier

Hoopeston,IL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience

Work History

Sales Associate

Caseys General Store
07.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Key Holder

Dollor General
03.2019 - 07.2022
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Strengthened team performance by conducting regular training sessions on product knowledge and sales techniques.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed daily tasks of either opening or closing the store


Pharmacy Technician

CVS Pharmacy
01.2017 - 03.2019
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.

Education

High School Diploma -

Queen Of Peace
Burbank, IL
1997

Skills

  • Promotional Support
  • Payment Processing
  • Upselling
  • Contract Preparation
  • Customer Needs Assessment
  • Product Sales
  • Inventory Control
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Cleaning Techniques
  • Listening Skills
  • Problem-Solving

Timeline

Sales Associate

Caseys General Store
07.2022 - Current

Key Holder

Dollor General
03.2019 - 07.2022

Pharmacy Technician

CVS Pharmacy
01.2017 - 03.2019

High School Diploma -

Queen Of Peace
Megan Fier