Megan Fox
Kirkland,WA
Overview
17
17
years of professional experience
Work History
Senior Health Consultant
Renew Youth
Remote
08.2020 - Current
- Management of the health consultant team by monitoring team performance and ensure efficient completion of daily responsibilities
- Develop efficient training processes, ensure continuity within the team, and pursue continued education related to hormone therapy and process improvement
- Conducting annual performance reviews: evaluating performance, contributions, and eligibility to determine salary adjustments
- Consulting with clients on services, tailored to individual needs, providing evidence-based information on hormone therapy
- Extensive experience in managing significant volume, high-value, and premium quality phone sales
- Address client's clinical needs and collaborate with physicians
- Assist with the full sales cycle from initial contact to first order placed
- Understand and document company processes, regularly reviewing and updating documentation for accuracy and compliance
- Development of protocols, assistance in process improvements, strategies implemented for client engagement/client retention/and prospective client outreach.
Consulting Manager
30/10 Weight Loss for Life
On-site
02.2014 - 08.2020
- Consulted with clients, managed teams, and oversaw daily operations
- Performed thorough consultations aimed at successfully converting premium-tier programs
- Conducted presentations, provided one-on-one coaching, and resolved customer complaints
- Managed inventory and provided training for Arizona locations
- Developed programs and utilized CRM services for promotions.
Insurance Agent
American Family Insurance
12.2006 - 09.2009
- Processed insurance policies and claims, corresponded with clients, and calculated premiums
- Sold various types of insurance policies to businesses and individuals
- Maintained records and attended meetings and seminars for professional development.
Skills
- ACE Certified
- Applied Sciences
- Build Strong Relationships
- Business Development
- Claims Processing
- Clinical Laboratory Testing
- Coaching
- Communication
- Consultancy Services
- Consultative Sales Management
- Consultative Selling
- Consulting
- Critical Thinking
- CRM Program Management
- Customer Engagement
- Customer Experience
- Customer Experience Consulting
- Customer Retention
- Customer Service
- Customer Support
- Daily Operations Management
- Deal Closure
- Decision-Making
- Directing Teams
- First Aid
- Healthcare Consulting
- Health Consulting
- Health & Wellness
- High Level Of Accuracy
- Hormone Therapy
- Insurance Policies
- Interpersonal Skills
- Leadership
- Leading Positive Change
- Maintaining Professional Relationships
- Manufacturing Process Improvement
- Medical Sales
- New Hire Training
- Nutritional Therapy
- Organization Skills
- Persistence
- Phone Manner
- Presentation Coaching
- Problem Solving
- Protocol Development
- Relationship Development
- Sales
- Sales and Marketing
- Sales Management
- Sales Presentations
- Sales Target Management
- Senior Administration
- Six Sigma
- Solution-oriented
- Team Leadership
- Team Management
- Teamwork
- Working with Physicians
- Written Communication
Timeline
Senior Health Consultant
Renew Youth
08.2020 - Current
Consulting Manager
30/10 Weight Loss for Life
02.2014 - 08.2020
Insurance Agent
American Family Insurance
12.2006 - 09.2009