Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Fremont-Smith

Newmarket,NH

Summary

Thriving as a seasoned Agile Transformation Consultant my expertise in agile training and strategic communication has been pivotal in cultivating high-performing environments. Building tailored curriculum and spearheading change management my role extends beyond instruction to encompass strategic employee engagement and development.

My training in DiSC Communication profiling and a commitment to the principles of Agile methodologies alow me to be a top rated speaker. With a dedication to psychological insights in the workplace, I enable impact on organizational efficiency and profitability.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Agile Transformation Consultant

Edwards Life Sciences
03.2024 - 01.2025
  • Led the adoption of Agile methodologies (Scrum, S@S, Kanban) across the IT division at Edwards Lifesciences, improving operational efficiency, collaboration, and delivery globally.
  • Designed and delivered targeted training sessions for leadership and teams, ensuring a strong understanding of Agile principles and practices.
  • Guided teams Agile events (e.g., sprint planning, retrospectives) to drive accountability, improve collaboration, and ensure consistent delivery.
  • Collaborated with senior leadership and stakeholders to align on cultural understanding while creating a supportive environment for change.
  • Initiated continuous improvement stratgies to identify bottlenecks and streamline workflows, resulting in predictable project delivery and enhanced operational efficiency.
  • Assisted in selecting and optimizing Agile tools (e.g., Jira) to improve visibility, and backlog management.
  • Provided expertise in scaling Agile across multiple teams, ensuring alignment toward common objectives.
  • Developed KPIs to track progress, measuring the success of Agile adoption with improvements in employee transparency and cycle time.
  • Built strong client relationships by providing expert guidance, drafted communication packages and conducting workshops to deliver actionable insights.

Director of Public Training

Scrum Inc
11.2019 - 01.2025
  • Oversaw and managed all aspects of the company's external training programs, targeting customers, clients, partners, and the general public.
  • Developed, delivered, and optimized training initiatives aligned with the company’s brand, products, and services while meeting the needs of diverse target audiences.
  • Led as the head trainer, training others in the curriculum, certifying them to train others, and setting the standard for excellence in training delivery.
  • Played a key role in testing and refining the digital training experience, successfully transitioning to online courses during the COVID-19 pandemic, with the exceptional experience still in use today.
  • Achieved and maintained a high NPS score above 90, consistently delivering exceptional training results.
  • Contributed to the creation of a digital product line, featured as one of the trainers on camera for course content.
  • Accountable for writing and editing scripts, delivering on-camera lines, and performing voice-over work, including reshooting when necessary.

Head of North American Training

Information Mapping
05.2017 - 07.2019
  • Trained clients across North America on methodology and software, ensuring effective adoption and usage.
  • Managed and led a team of 4 Corporate Trainers, providing guidance and support to enhance training delivery.
  • Coordinated training sessions, client services, and software installations to ensure seamless client onboarding and satisfaction.
  • Customized training materials to meet specific industry and client requirements, tailoring content for maximum relevance and impact.
  • Delivered engaging training sessions for adult learners, successfully maintaining focus and participation for multi-day sessions.

Education

Bachelor of Science - Business Administration

Framingham State University
Framingham, MA
05.2006

Skills

  • Engaging Communication Skills
  • Digital Learning Design
  • Needs Assessment & Analysis
  • Active Listening Skills
  • Emotional Awareness
  • Effective Problem-Solving
  • Strong Time Management
  • Team Collaboration
  • Client Relationship Management
  • Workflow Optimization & Data Analysis

Certification

  • Certified DiSC Communication Trainer
  • RSM (Registered Scrum Master)
  • RPO (Registered Product Owner)
  • RST (Registered Scrum Trainer)
  • RS@S Trainer (Registered Scrum@Scale Trainer)
  • Fellow at Scrum Inc.


Timeline

Agile Transformation Consultant

Edwards Life Sciences
03.2024 - 01.2025

Director of Public Training

Scrum Inc
11.2019 - 01.2025

Head of North American Training

Information Mapping
05.2017 - 07.2019

Bachelor of Science - Business Administration

Framingham State University
Megan Fremont-Smith