Summary
Overview
Work History
Education
Skills
Timeline
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MEGAN FULLER

Marquette,MI

Summary

Dynamic leader with a proven track record, adept in driving revenue growth and improving operational efficiency through strategic planning and team development. Excelled in roles requiring exceptional organizational and problem-solving skills, achieving significant improvements in productivity. Skilled in fostering teamwork and demonstrating empathy, consistently enhancing employee performance and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Sales District Leader

PepsiCo
11.2020 - Current
  • Responsible for developing and managing a team of employees to increase daily productivity and improve business performance.
  • Collaborated with the human resources department to recruit, hire, train, develop, motivate, and retain top talent within the district
  • Facilitated open communication between departments to improve collaboration among teams.
  • Negotiated contracts with vendors for supplies or services needed by stores within the district resulting in cost savings for the organization.
  • Collaborated with sales, product, and support teams to ensure seamless onboarding and account management processes.
  • Established strong relationships with customers to build trust and loyalty, leading to long-term business partnerships.
  • Served as the primary point-of-contact for customers, ensuring timely resolution of issues and effective communication.
  • Assisted customers with onboarding and product setup to foster successful adoption and usage.
  • Analyzed sales data to identify areas of improvement, resulting in an increase in customer satisfaction and revenue growth.
  • Supported executive leadership in making informed decisions based on accurate data analysis and insightful recommendations.
  • Developed financial and business analyses using software such as Power BI and Excel.
  • Coordinated virtual meetings with clients in order to understand their needs better and deliver tailored solutions.

Administrative Lead

PepsiCo
08.2018 - 11.2020
  • Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Processed payroll for multiple locations
  • Responsible for accounts payables and receivables
  • Provided planning & execution support for company events such as team meetings and employee recognition opportunities
  • Reconciled bank accounts and financial spreadsheets
  • Prepared and submitted all new customer paperwork to ensure timely and accurate completion
  • Performed tasks associated with location support responsibilities, including but not limited to customer/supplier interactions, visitors, mail, running reports, copying, filing, faxing and telephone support
  • Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
  • Updated reports, managed accounts, and generated reports for company database.
  • Volunteered to help with special projects of varying degrees of complexity.

Performance and Development Lead

Biggby Coffee
06.2016 - 06.2020
  • Provided feedback and coaching to employees on their performance after trainings
  • Conducted assessments to measure effectiveness of training programs
  • Presented training courses for employees, utilizing various approaches such as lectures, demonstrations, role-playing, and group activities
  • Developed innovative strategies to engage learners throughout the training process
  • Assessed current employee performance to determine improvement in productivity and efficiency and recommended training solutions when needed

Accounting Assistant

United Kennel Club
08.2014 - 06.2016
  • Assisted senior accountant with bookkeeping and accounting tasks including reconciling bank records, drafting financial documents, and invoicing customers or collecting payments
  • Performed other administrative tasks such as travel management, expense reports, prep of board rooms for management meetings
  • Performed daily cash management activities, such as preparing deposits and processing payments
  • Processed journal entries to accurately reflect business transactions in the general ledger

Education

BACHELOR'S DEGREE - ECONOMICS, MANAGERIAL COMMUNICATIONS

NORTHERN MICHIGAN UNIVERSITY
Marquette, MI
08.2020

Associate of Science - BUSINESS AND ACCOUNTING

KALAMAZOO VALLEY COMMUNITY COLLEGE
Kalamazoo
05.2016

Skills

  • Leadership
  • Conflict Resolution
  • Excellent communication
  • Time Management
  • Metrics tracking
  • Emotional Intelligence
  • Administrative
  • Problem Solving
  • Adaptability and flexibility
  • Data analysis
  • KPI tracking
  • Customer account management

Timeline

Sales District Leader

PepsiCo
11.2020 - Current

Administrative Lead

PepsiCo
08.2018 - 11.2020

Performance and Development Lead

Biggby Coffee
06.2016 - 06.2020

Accounting Assistant

United Kennel Club
08.2014 - 06.2016

BACHELOR'S DEGREE - ECONOMICS, MANAGERIAL COMMUNICATIONS

NORTHERN MICHIGAN UNIVERSITY

Associate of Science - BUSINESS AND ACCOUNTING

KALAMAZOO VALLEY COMMUNITY COLLEGE
MEGAN FULLER